Back

Bill Jacobs BMW

Naperville, IL

4.9
2,667 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 2,667 reviews

April 23, 2021

Do NOT go to this dealership! They promise to hold a vehicle for you and then sell it before you get there! Unscrupulous, unethical, greed driven, no concern for customers and just plain WRONG! Who need More

by Chartley 560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate, Brenda and Josh
April 23, 2021

thank you mike a. for taking good care of my vehicle. as always i know your knowledge and expertise makes service a breeze. thank you More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
April 22, 2021

David Reynoso provided outstanding service when my wife and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and r More

by STO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
April 21, 2021

Bill Earnest is great to work with on buying a car. He had excellent tips and made the process quick and easy. The car was perfectly detailed in a quick turnaround time and everyone stayed late on a Satu More

by Cortney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Rob Trax, Anne Borzecki
April 20, 2021

I was pleasantly surprised when Bill Earnest answered my online quote request for a new X7. I had previously purchased from him years ago and had a great experience. Even though Bill was out of the office w More

by SJW1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Adler
April 12, 2021

Our experience at Bill Jacobs was outstanding. This is the sixth BMW we have purchased at Bill Jacobs. We also had a wonderful experience with Russ. This is the second BMW we have purchased with Russ’ a More

by Janet1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
April 12, 2021

Nick was extremely helpful and knowledgeable in all the cars I was interested in. 5 star service all the way from beginning to end a More

by Randomguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola
April 11, 2021

I had an awesome experience at Bill Jacobs! Russ and Mike were so helpful and easy to work with! They made sure the process of leasing my X5 was smooth and I didn't have any hiccups. Russ even drove the car More

by joannedenenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alder, Russ Millard, Gigi
April 05, 2021

I just completed the purchase of my AMAZING BMW X3 with the team at Bill Jacobs and was so happy with the entire sales process. From my initial inquiry to the ultimate delivery of the vehicle to New York More

by kimdnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna, Daniel Dolce
April 05, 2021

We had a wonderful experience purchasing a car from this dealership. Friendly and courteous from the time we arrived until we left. Thank you again More

by elbuck68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
...
180
...