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Bill Jacobs BMW

Naperville, IL

4.9
2,684 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,684 reviews

May 10, 2021

Great experience with this dealer! Khalil Guissé was our salesperson and he was easy to work with and professional. Mike Alder negotiated the price and beat the pricing offered by a competitor even though t More

by aweist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse and Mike Alder
May 09, 2021

David Reynoso and everyone at Jacobs were great to work with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is ama More

by John C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
May 08, 2021

Purchased our first used car with Russ Millard, who's an excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted More

by BBaldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Aldijana Hodzic
May 08, 2021

Josh Schneider and the Jacobs team was awesome to work with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend! More

by Jbuzz67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
May 05, 2021

Purchased my first BMW here at Bill Jacobs in August 2020 and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill J More

by Eugeniu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
May 03, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking f More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauralee, Mark
May 01, 2021

Everyone one I dealt with as part of the purchase process was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW. More

by kwenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adler, Bill Earnest, Daniel Dolce and Giovanna Montalvo
May 01, 2021

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers More

by kapoormickey123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain
April 30, 2021

Thank you to Mike A for getting me in last minute when I had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day. More

by lnewberry23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
April 30, 2021

Great follow up, and most importantly, great follow through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point. More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill / Terry
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