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Bill Jacobs BMW

Naperville, IL

5.0
2,771 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,771 reviews

July 10, 2021

Khalil Guisse is AWESOME!!! For the first time in all of my years in buying cars, I wasn't anxious to leave the dealership. There was no pressure from him, he didn't try to over or out talk us, and he even More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
July 10, 2021

I had a great experience buying my first BMW from Bill Jacobs BMW. I worked with Brian Coston and Jose Vargas during the buying process and they made the entire process simple and stress free! I had place More

by rajj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coston, Jose Vargas
July 10, 2021

I had excellent service from Russ Millard. He made my car buying experience nothing short of exceptional. It was a pleasure working with Bill Jacobs BMW. More

by Chase Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Milard
July 09, 2021

David Reynoso was wonderful! We saw a car that we wanted, test drove it right away, and the purchase process was so easy. All of the staff was very friendly and helpful in the process of buying our new car! More

by SamanthaA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
July 09, 2021

What a wonderful experience buying a car from Bill Jacobs BMW! Our salesperson, Craig, was awesome! He and the staff were communicative, very friendly and knowledgeable. We have recommended them to severa More

by Bommie M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
July 08, 2021

Bill Jacobs BMW is a fantastic place to buy a car! I just purchased my second car. I have worked with Craig both times. Craig is very knowledgeable. He had to be because I had MANY questions. He w More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton and Rob Trax
July 08, 2021

Shaun was fantastic! He did a great job helping me find the X1 of my dreams and made the car buying process as simple and stress free as possible! More

by tvore21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
July 04, 2021

Great dealership! It was a great experience working with the team and got a really great deal on our new X5. Very professional, courteous and knowledgeable of the product line. This is our 2nd vehicle purc More

by Fred C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Nic Cortellini, and Alex Flinn
Jul 04, 2021 -

Fred C. responded

Great dealership! It was a great experience working with the team and got a really great deal on our new X5. Very professional, courteous and knowledgeable of the product line. This is our 2nd vehicle purchased from Bill Jacobs and we will continue to procure same for years to come!

July 02, 2021

Awesome experience and our associate Russ Millard was awesome to work with!! More

by ljwilliams01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
July 02, 2021

My second BMW from Bill Jacobs. Great communication and super helpful on picking up the car as I was there for less than 90 minutes. Many thanks to Client Advisors Mo and Khalil, and Sales GM Mike. More

by Stumidwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Elkhatib, Khalil Guisse, Mike Alder
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