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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,582 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,582 reviews

April 23, 2026

Alex was really good. He helped me with car settings and even offered to top off my fluids and adjust tire pressures. More

by Parthik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Apr 27, 2026 -

Bill Jacobs BMW responded

Hi Parthik, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

Apr 27, 2026 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2026

Alex Flinn provided a great service experience. Honest and genuine during the whole process. So excited I made the choice in choosing Bill Jacob’s BMW. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 29, 2026 -

Bill Jacobs BMW responded

Hi Marco, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please don't hesitate to reach out!

Apr 29, 2026 -

Bill Jacobs BMW responded

Hi Marco, thank you for choosing Bill Jacob's BMW and for your kind words about your experience with Alex. We're thrilled that you're excited about your choice, and we look forward to serving you again in the future.

April 20, 2026

Excellent service. My car washed and the service guy Alex did a great job. Recommending to everyone. More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 24, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2026

Best dealership in the area. Great staff members, and a lot of inventory to choose from. Service was great. Worked with Alex More

by Anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 20, 2026 -

Bill Jacobs BMW responded

Hello Anil, we appreciate you taking the time to leave us this feedback.Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 20, 2026 -

Bill Jacobs BMW responded

Hi Anil, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2026

What a really pleasurable experience working with Alex. I feel more comfortable now operating my BMW thanks to Alex’s tutorial. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 17, 2026 -

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 17, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Big thank you to Alex Flinn. Being transparent with good honest intentions is high praise from me. I can honestly say that you made it a wonderful experience. More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 17, 2026 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2026

I’m so happy and excited to finally have found the right dealership. I first met with Alex Flinn a few days ago and was impressed by the level of detail he provided. It’s such a relief to have a reliable se More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 16, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2026

Josh was very attentive to our needs and very knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW. More

by Jimnachtwey3
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
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Apr 14, 2026 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

April 08, 2026

Service was above and beyond. Alex’s knowledge and professionalism is the pinnacle of BMW excellence. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 12, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 07, 2026

I highly recommend Alex from the service department. He is very knowledgeable, friendly, and makes a great experience. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 11, 2026 -

Bill Jacobs BMW responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

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