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Bill Jacobs BMW

Naperville, IL

5.0
3,304 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,304 reviews

December 03, 2020

I recently leased an 8 series from Bill Jacobs BMW. I had the utmost pleasure of working with Shaun Patterson and Mike Alder. They are both really easy to work with and I was able to finalize a deal over ema More

by Ad Malik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson, Mike Alder
December 01, 2020

Six weeks went by and I’m driving on an expired temporary plate number that was given at the time of purchasing the car. They too slow at bmw they work like a turtle More

by Jhkhadra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bmw
December 01, 2020

Outstanding service from the Mike Collins and the shop foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. More

by Hgenone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
November 30, 2020

Acquiring my 5th BMW over the past decade from Bill jacobs., i have to say the service level and the family atmosphere at the dealership played an equal part in my decision to continue purchasing BMW v More

by venkyvenkatesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Alex Finn, Rob Trax, Mike Alder
November 29, 2020

We had the fortunate opportunity to work with David Reynoso at Bill Jacobs and could not have been more pleased. David is a true professional, he is efficient, knowledgeable, and kind. Our interactions More

by IVJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynoso, David
November 28, 2020

Working with Bill E, and others at Bill Jacobs BMW was a perfect & smooth experience, truly a pleasure working on this car deal. Thanks, New Customer. More

by m550i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
November 28, 2020

Great salesperson, very welcoming and knowledgeable of vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly More

by Tkolberg1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Aldijana Hodzic
November 28, 2020

I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d More

by rebeccawinkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
November 26, 2020

Even through COVID, we still had a pleasant experience shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it More

by jayaredoubleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 25, 2020

Russ Millard was a pleasure to work with and made the entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! More

by AmyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
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