Bill Jacobs BMW

I recently leased an 8 series from Bill Jacobs BMW. I had the utmost pleasure of working with Shaun Patterson and Mike Alder. They are both really easy to work with and I was able to finalize a deal over ema the utmost pleasure of working with Shaun Patterson and Mike Alder. They are both really easy to work with and I was able to finalize a deal over email before setting foot in the dealership. Everything was as promised when it came time to sign the papers (Most important bit). There were a few challenges during car pick-up and delivery (I live a few hours from Chicago, nobody's fault, just issues of timing which were beyond any single person's control), but Shaun was really involved in the whole process and listened to me patiently and helped me out even when I got a little anxious. They both went above and beyond to make sure I had a stellar experience. I would recommend them both whole heartedly because they are genuinely concerned about the customer and providing a good car buying experience. More

Six weeks went by and I’m driving on an expired temporary plate number that was given at the time of purchasing the car. They too slow at bmw they work like a turtle plate number that was given at the time of purchasing the car. They too slow at bmw they work like a turtle More

Outstanding service from the Mike Collins and the shop foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. More

Acquiring my 5th BMW over the past decade from Bill jacobs., i have to say the service level and the family atmosphere at the dealership played an equal part in my decision to continue purchasing BMW v jacobs., i have to say the service level and the family atmosphere at the dealership played an equal part in my decision to continue purchasing BMW vehicles. I can confidently say my next vehicles as i continue to replace my existing ones will be BMWs from Bill Jacobs. Their amazing sales (bill earnest) and service (alex finn) folks and their management (Rob) all make shopping and servicing with Bill Jacobs a well rounded pleasant experience. More

We had the fortunate opportunity to work with David Reynoso at Bill Jacobs and could not have been more pleased. David is a true professional, he is efficient, knowledgeable, and kind. Our interactions Reynoso at Bill Jacobs and could not have been more pleased. David is a true professional, he is efficient, knowledgeable, and kind. Our interactions with him remained cordial, low pressure, and he was tremendously conscientious about making the car purchasing experience streamlined and without any discord. It truly made getting a brand new X5 the highlight of the year beyond procuring a new car--but in the overall experience. This is our second BMW through Bill Jacobs and our previous sales associated was exceptional. David Reynoso, however, is a class act and will go to bat for clients, be mindful of their time, remain patient throughout the negotiation process, and will treat the transaction as an experience to remember. If you are considering a new BMW, I encourage all of you to seek him out. You will not regret it! More

Working with Bill E, and others at Bill Jacobs BMW was a perfect & smooth experience, truly a pleasure working on this car deal. Thanks, New Customer. perfect & smooth experience, truly a pleasure working on this car deal. Thanks, New Customer. More

Great salesperson, very welcoming and knowledgeable of vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly and knowledgeable. I recommend Bill Jacobs BMW for your new or used BMW. More

I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the dealership would begin receiving their cars so I could test drive and providing me pricing incentive updates and options. After a test drive, I was ready to move forward in November and was prepared to order my vehicle. Harry once again reached out to me as they had received the color i wanted and he knew i wanted to see it before I ordered the car I built. I went to simply look at the color and drove home in my new car that evening as it was not only a beautiful color, but was an almost match to what I had built. Harry and Mike made the entire process so easy, no pricing games, were incredibly knowledgeable and helpful from the beginning to the close of the deal. Even afterwards Harry continues to reach out to ensure I am happy, if i need anything or have questions. This is the smoothest and best experience i have had in purchasing a vehicle. More

Even through COVID, we still had a pleasant experience shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it was being built and shipped. More

Russ Millard was a pleasure to work with and made the entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! More