Bill Jacobs BMW

Great sales experience. Bill Earnest did a great job in making the experience quick and hassle free. Finance department helpful with my purchase at the dealer. making the experience quick and hassle free. Finance department helpful with my purchase at the dealer. More

Good customer service but you will have to check behind them before your 14day warranty is over I was told my vehicle was perfectly fine and then I found out I needed front rotors after purchasing the vehi them before your 14day warranty is over I was told my vehicle was perfectly fine and then I found out I needed front rotors after purchasing the vehicle two days later More

You don’t need to shop around , word of mouth is the best advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. More

Very easy to work with. No sales pressure and no back and forth sales games. Price quoted the first time was their best price and very fair. I enjoy dealing with them. Russ Millard and Mike Adler are a great forth sales games. Price quoted the first time was their best price and very fair. I enjoy dealing with them. Russ Millard and Mike Adler are a great team! More

Love working with Bill Jacobs, thanks to the sales team of Mike Adler, Mark Graffanga and Bill Earnest. They did a great job A special thanks to John Stout, our Service Manager, he was very instrumental of Mike Adler, Mark Graffanga and Bill Earnest. They did a great job A special thanks to John Stout, our Service Manager, he was very instrumental in enticing me into my new 550i X Drive vehicle. He takes really good care of us after sales service and we (family) look forward to working with him in keeping the vehicle up to date. I owe him a beer for helping out with all our cars - all BMW's More

David was very knowledgeable about the car I was interested in buying. This was my first BMW and I was given reassurances and confidence about the car and the brand in general. I am very pleased wit interested in buying. This was my first BMW and I was given reassurances and confidence about the car and the brand in general. I am very pleased with my purchase. The dealer did everything they can to give me the best deal. The service was worth whatever time I had to wait to get the deal done. More

My experience at Bill Jacobs BMW in Naperville was exceptional! The personal service and the attention to detail was worth the 40 minute drive. ( bypassing dealership 10 minutes from home) I can see m exceptional! The personal service and the attention to detail was worth the 40 minute drive. ( bypassing dealership 10 minutes from home) I can see me becoming a lifelong customer as by brother is with his BMW dealership in California. More

Nicholas was very personable and courteous. He was clear and did not beat around the bush. If we did not settle on a deal I would have still been happy. I could only say that as I enjoyed my interaction wit and did not beat around the bush. If we did not settle on a deal I would have still been happy. I could only say that as I enjoyed my interaction with him. The dealership looked clean and tidy but at the end of the day if it were not for Nicholas’s approach I’m not sure I would have ended up buying at this time. Great to meet you Nick!! More

I was very pleased with my purchase.Also, the Courtesy I was very pleased with my purchase. Also, the Courtesy and knowledge of the Salesman was exceptional. He explained very well the use of the vehicle. I was very pleased with my purchase. Also, the Courtesy and knowledge of the Salesman was exceptional. He explained very well the use of the vehicle. Last, the transaction went smooth and quick. More

Have purchased a few BMWs from Bill Jacobs. Bill E has always been great to work with. Gets me the info I need to make a great choice. Just bought a 2021 X6 early October. Did it all via text and email always been great to work with. Gets me the info I need to make a great choice. Just bought a 2021 X6 early October. Did it all via text and email. They picked me up, brought me to the dealership, did the paperwork, showed me some features and off I went in about an hour. Fantastic. More