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Bill Jacobs BMW

Naperville, IL

5.0
3,235 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,235 reviews

December 11, 2024

Always a great experience at Bill Jacobs BMW. Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance More

by davidbusco1
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Giovonna provided an exceptionally smooth and excellent sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring tha More

by ESAMMS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
December 10, 2024

I really wanted to mention how great Alex was when I brought my vehicle into service. He went above and beyond to give that personal service experience. More

by Rebecca
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 09, 2024

Everyone is very professional, knowledgeable and provides excellent customer service. All dealings were prompt and fair. More

by LRP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
December 09, 2024

Alex Flinn is a terrific service writer. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. More

by Thomas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 09, 2024

Bill Jacob's BMW is a great dealership and Kwaku Bentil, my sales representative is terrific! This is my fourth car working with Kwaku and he's great to work with. Be sure to ask for Kwaku. He's knowledg More

by cakennedy370
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Everyone we dealt with from our arrival to after our purchase were very polite and available for all our questions. More

by asiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Schneider - Excellent
December 07, 2024

Just bought X5. Love the car. Harry is an excellent salesperson. Very helpful and knowledgeable. Patient and not overbearing. I had a wonderful experience and More

by rahickmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldijana Hodzic
December 06, 2024

Bought two new cars from Bill Jacobs. Highly recommend working with salesperson Giovanna and sales manager Kelly. Whenever issues came up during our negotiation, they found ways to make i More

by Costco auto program buyer
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Donku
December 05, 2024

Fast service and very reliable as always. Very friendly and their service is as good as any other dealership. More

by bigjake4304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
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