Bill Jacobs BMW

My wife and I purchased a X5 2004 in 2006 as a used vehicle from Bill Jacobs. Let me just say the purchasing experience was not a good one. I told my wife that was my first and last time purchasing f vehicle from Bill Jacobs. Let me just say the purchasing experience was not a good one. I told my wife that was my first and last time purchasing from Bill Jacobs. We used cars.com, kelly bluebook and many other on-line tools to find a low mile 2010 X5. I called Bill Jacobs and asked for their best sales professional and Bill Earnest was told to be the person. Bill found us the vehicle that fit the bill for us. They were correct and Matt his manager was outstanding. This was a very good experience and I was very happy that my wife was satisfied.......after being married for 20 years that is the most important. Bill delivered on everything we needed......stunned us with the ability to get us the car within 1 hour with plates. We will be purchasing from Bill in the future. Outstanding service and pricing......I'm tough and they did a great job to turn our thoughts of them around. More

Purchased 2011 535i Bill Earnest took the time to Purchased 2011 535i Bill Earnest took the time to completely review the new 535's and various available packages before one was available at any dea Purchased 2011 535i Bill Earnest took the time to completely review the new 535's and various available packages before one was available at any dealers. This allowed me to ponder exactly what accessories I wanted. The first day one rolled off the truck Bill notified me. Bill was very responsive to my needs as we moved from order, purchase,and delivery. He took the time to indoctrinate myself and my wife on the vehicle operation and capabilities. Bill was ALWAYS AVAILABLE through the entire process. If your looking for a hassle free purchase with respect and stellar treatment SEE BILL EARNEST. His name says it aLL !!!!! Ernie Wayman Darien, ILL. More

Terrible service, repair took 1 week. Communication was poor; no one was available to take my calls. Had concerns with new associate providing poor information, manager was not helpful, in fact said I was poor; no one was available to take my calls. Had concerns with new associate providing poor information, manager was not helpful, in fact said I was naive if I felt I would get better service elsewhere. I was a lifetime BMW owner, but never again. More

I saw the vehicle I purchashed on-line. I negotiated a viable purchase price with the dealership and was able to make a cash purchase on a 2009 BMW with very low miles. The day I test drove the vehicle, viable purchase price with the dealership and was able to make a cash purchase on a 2009 BMW with very low miles. The day I test drove the vehicle, I wore jeans and a T-shirt, as I had been running errands that day. I had visited a couple of other dealerships [different makes] that same day and I believe because I was very casual I was not considered to be a serious customer. No one at the "other" dealerships" asked to assist me even though I was looking at the cars in the lot and inside the show room for at least 20 minutes. However, from the minute I stepped foot into Bill Jacobs, I was greeted at the door and treated like royalty. Bill Earnest was my salesperson, and his last name says it all...his professionalism and integrity made me feel very comfortable and trusting. I will highly recommend anyone wanting to purchase a BMW, go to Bill Jacobs...and also, ask for Bill Earnest! A New Customer, Veronda Harris More

Bill Earnest is a helpful, hard-working, professional sales person who I had the pleasure of working with. He's reliable, knowledgeable, dedicated and respectful to his customers, and really cares about sales person who I had the pleasure of working with. He's reliable, knowledgeable, dedicated and respectful to his customers, and really cares about the concerns of his customers, too. He did an outstanding job in earning my trust and I look forward to working with him again in the future. More

In my experience, Mr Bill E. was very accommodating and easy-going - thereby allowing me the shopper sufficient time to analyze my budget, examine the product and make a comfortable investment/non-investme easy-going - thereby allowing me the shopper sufficient time to analyze my budget, examine the product and make a comfortable investment/non-investment, decision. Mr Bill supported my efforts, something I genuinely appreciated, in my price negotiations. As a credible professional and personable sales advisor, Mr Bill shared my long-term view and insisted that I be satisified with my investment decision and sales transaction not only today but also tomorrow and the next day as well. Thank You, Mr Bill Earnest! More

I have leased 4 BMW's at Bill Jacobs BMW with Bill Earnest as my sales person. He is extremely professional, well informed about the product, very friendly and a deal maker. His follow up is tremend Earnest as my sales person. He is extremely professional, well informed about the product, very friendly and a deal maker. His follow up is tremendous as he not only wants to make you a satisfied customer but he works to ensure that your driving experience, car choice and service arrangements are perfect. Bill deserves all of the kudos that he gets and I heartily recommend Bill Earnest and Bill Jacobs BMW to anyone in the market for the Ultimate Driving Machine. More

We have been buying cars from Jacob BMW and Bill Earnst for about 10 years. We live 40 miles or so from the dealer and would not go anywhere else. Service is impeccable, never any pressure. They sincerely for about 10 years. We live 40 miles or so from the dealer and would not go anywhere else. Service is impeccable, never any pressure. They sincerely care about their clients. We have a dealership 5 miles from our home, I am sure they are great there as well, but we would not go anywhere else. More

I was searching for a replacement for my current vehicle and visited a number of competitive dealers (Lexus, Audi, Acura). I had met with Bill at least two times during my search and he was helpful and off and visited a number of competitive dealers (Lexus, Audi, Acura). I had met with Bill at least two times during my search and he was helpful and offered no pressure. Ultimately he structured a deal that satisfied my requirements primarily because he listened. While I paid a little more than I would have with the competitive product, he was right on with the trade value which was a major hot button for me, ultimately I ended up with a superior vehicle and a deal that I could live with. Bill routinely stays in touch to check in with my on my purchase. A pleasure to work with. More

I'm on my third BMW with Bill Earnest through Bill Jacobs BMW. Bill puts the extra effort in always finding me just the right model and "options" package to meet my budget. Bill's integrity builds a lastin BMW. Bill puts the extra effort in always finding me just the right model and "options" package to meet my budget. Bill's integrity builds a lasting relationship. He is always open and honest and I feel Bill is on MY side when negotiating the sale. More