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Bill Jacobs BMW

Naperville, IL

5.0
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,263 reviews

May 31, 2025

Bill Jacobs BMW was extremely welcoming and helpful from the second I stepped foot into their store. More

by Alban
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Alex Flinn always takes his time with his customers. I never feel rushed or ignored. For years he has provided the best service. More

by Sonja
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Yes
Employees Worked With
Alex Flinn
May 30, 2025

I love my BMW. I love the service. Alex Flinn and the BMW service staff do an excellent job, and make their customers feel important. Never going to another brand. More

by Natilee
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 29, 2025

Thank you for your help Alex Flinn. I’ve always loved my BMW. I appreciate all your advice and honesty throughout my experiences. More

by Luther
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 29, 2025

Everything was smooth, the fastest car buying experience I’ve had ever. I think we were out in an hour and a half. Kevin was super knowledge and helpful, the sales process was easy and straight forward. I h More

by G.beckman13
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Big shout out to Harry and the whole Jacobs family. They made the buying experience so seamless and effortless. This is our second purchase from them and whether it's just looking around or actually pu More

by areyouvictor
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

All the employees at Bill Jacobs BMW are extremely nice. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. More

by Preeti
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Yes
Employees Worked With
Alex Flinn
May 27, 2025

Maggie is a very thorough and professional salesperson! She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying exper More

by Nandini
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Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Wanted to thank Alex Flinn for helping me out. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. More

by Catherine
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 27, 2025

Awesome dealership. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. More

by R09z51c6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.