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Bill Jacobs BMW

Naperville, IL

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As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,477 reviews

December 12, 2025

Outstanding experience from start to finish. I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, an More

by Zahid Jaweed
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2025

I cannot be more impressed by the customer service I received from Alex Flinn. He went above and beyond to make sure my car was fixed correctly. More

by Jerry
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Yes
Employees Worked With
Alex Flinn
December 09, 2025

This was the best service. I truly enjoyed the service experience at Bill Jacobs BMW. Alex Flinn was very helpful and knowledgeable. I really like that they had courtesy cars t More

by Bryant
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 08, 2025

Alex Flinn provides excellent customer service. I recommend him to all my friends and family. More

by Shahid
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 08, 2025

It was a pleasurable service experience at Bill Jacobs BMW. The staff and employees there are very friendly. Alex Flinn was my service advisor and did a wonderful job. More

by Zachary
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 05, 2025

Great and fast service! !! Thank you for Russ and Rob for the deal they gave me. More

by Anvarshox.93
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Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
December 04, 2025

Alex was great to work with. He found a few extra things on my car and was able to get it covered under my extended warranty. I really like that I can trust somebody at the deale More

by Stephen
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 03, 2025

Everyone in service is very nice and helpful. I like that I can call Alex In service and he can help with any questions. More

by Dylan
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 02, 2025

Alex Flinn always makes it a comfortable service experience. He allows for you to ask questions and gives you the opportunity to service your vehicle on time. More

by Zafar
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 01, 2025

It was a real pleasure to work with someone who cares for the customer. Kudos to Alex Flinn over at Bill Jacobs BMW. More

by Maryann
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn