Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,477 reviews
Outstanding experience from start to finish. I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, an I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, and extremely knowledgeable. Communication was clear, upfront, and never pushy, which made everything smooth and stress-free. He took the time to walk me through the paperwork in detail and explained not just what we were doing, but why—something you rarely see. Mike Alder made sure everything was handled properly and went above and beyond to take care of me, setting the tone for a first-class experience. Mo Elkhatib in finance was equally impressive—efficient, clear, and straightforward, making the final steps seamless. The overall hospitality at Bill Jacobs BMW was top-tier. The team genuinely made me feel valued from beginning to end. If you’re looking for honesty, clarity, and a premium buying experience, this is the dealership to go to. More
This was the best service. I truly enjoyed the service experience at Bill Jacobs BMW. Alex Flinn was very helpful and knowledgeable. I really like that they had courtesy cars t I truly enjoyed the service experience at Bill Jacobs BMW. Alex Flinn was very helpful and knowledgeable. I really like that they had courtesy cars to use while my car was being serviced, hands-down a five star dealership. More
It was a pleasurable service experience at Bill Jacobs BMW. The staff and employees there are very friendly. Alex Flinn was my service advisor and did a wonderful job. BMW. The staff and employees there are very friendly. Alex Flinn was my service advisor and did a wonderful job. More
Great and fast service! !! Thank you for Russ and Rob for the deal they gave me. !! Thank you for Russ and Rob for the deal they gave me. More
Alex was great to work with. He found a few extra things on my car and was able to get it covered under my extended warranty. I really like that I can trust somebody at the deale He found a few extra things on my car and was able to get it covered under my extended warranty. I really like that I can trust somebody at the dealership. I would recommend Bill Jacobs BMW and Alex has your service advisor. More
Alex Flinn always makes it a comfortable service experience. He allows for you to ask questions and gives you the opportunity to service your vehicle on time. experience. He allows for you to ask questions and gives you the opportunity to service your vehicle on time. More














