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Bill Jacobs BMW

Naperville, IL

5.0
3,439 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,440 reviews

November 01, 2025

I recently purchased my BMW from Bill Jacobs BMW and had a great experience working with Harry Gianos. He was friendly, professional, and always quick to respond to my questions. The entire process was smoo More

by kyle sun
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Russ at Bill Jacobs is the our go guy! He goes above and beyond for his customers. More

by stellakapusta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from finance department 5 stars
October 31, 2025

Alex provides the care and respect of his customers. Always making our visit comfortable with no harsh sales tactics. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 31, 2025

For me, it's the experiance I get when I walk into the dealership. There's a balnace of helpfulness without being pounced on, or ignored. Harry Gianos is a very special salesman. I never feel presured More

by lombardod
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

I purchased a new, late year 2025 BMW 530i from Bill Jacobs. I was in the market for a sedan and Bill Jacobs as the Midwest largest volume dealer had the inventory. The purchase process was absolutely s More

by bobecahill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayyan Faisai, BMW Genius team and Anna Borzecki-Migut in Finance.
October 29, 2025

This is the second time I've purchased a vehicle at Bill Jacobs BMW, and both times they were extremely easy to work with. Great communication, always responsive, and fair. In my opinion, the best BMW deal More

by benjman25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo E.
October 27, 2025

Alex Flinn’s honesty is why our family keeps servicing with Bill Jacobs. His insight and knowledge of the cars is outstanding. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 27, 2025

This was our 5th car purchased there and always a great/seamless experience between sales and financing! More

by mkennedy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

Joshua Schneider, the Car sales advisor was an excellent help at this dealership. His prompt and clear communication throughout the process made the whole buying experience seamless. He guided us in selecti More

by Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Stefan Malm and BJ BMW were wonderful to deal with. First price was the best price and the support thru the ordering process was excellent. Delivery was easy and the support setting up our phones with More

by jayf82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Malm
5.0
This rating includes all reviews, with more weight given to recent reviews.