Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,263 reviews
May 31, 2025
Bill Jacobs BMW was extremely welcoming and helpful from the second I stepped foot into their store. the second I stepped foot into their store. More
by Alban
May 30, 2025
I love my BMW. I love the service. Alex Flinn and the BMW service staff do an excellent job, and make their customers feel important. Never going to another brand. I love the service. Alex Flinn and the BMW service staff do an excellent job, and make their customers feel important. Never going to another brand. All 5 stars. More
by Natilee
Employees Worked With
Alex Flinn
May 29, 2025
Everything was smooth, the fastest car buying experience I’ve had ever. I think we were out in an hour and a half. Kevin was super knowledge and helpful, the sales process was easy and straight forward. I h I’ve had ever. I think we were out in an hour and a half. Kevin was super knowledge and helpful, the sales process was easy and straight forward. I highly recommend Kevin and Bill Jacobs BMW. More
by G.beckman13
Employees Worked With
May 28, 2025
Big shout out to Harry and the whole Jacobs family. They made the buying experience so seamless and effortless. This is our second purchase from them and whether it's just looking around or actually pu They made the buying experience so seamless and effortless. This is our second purchase from them and whether it's just looking around or actually purchasing, they never steer you wrong and always have your best interest in mind. Can't wait for the next one! More
by areyouvictor
May 28, 2025
All the employees at Bill Jacobs BMW are extremely nice. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. More
by Preeti
Employees Worked With
Alex Flinn
May 27, 2025
Maggie is a very thorough and professional salesperson! She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying exper She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying experience! More
by Nandini
May 27, 2025
Wanted to thank Alex Flinn for helping me out. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. More
by Catherine
Employees Worked With
Alex Flinn
May 27, 2025
Awesome dealership. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. More
by R09z51c6
Employees Worked With
