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Bill Jacobs BMW

Naperville, IL

5.0
3,247 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,247 reviews

November 24, 2024

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. More

by Abdelmansour89
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 24, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great as usual. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 24, 2024

Preston was great in helping me find my dream car. His service impeccable-top notch! More

by Meech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Harry and his team were very helpful getting my wife and I in and out, from pictures before we drove from Indianapolis to the test drive all the way to the purchase! Everyone in the dealership that we came More

by MSR13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My husband and I were grateful to have Alex Flinn as our advisor. His actions showed that he really cared and was genuine with his recommendations for which repairs were needed. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 22, 2024

I’ve had Jeff Hulsebus as my service advisor this time and in the past. Jeff is fantastic to deal with very knowledgeable and takes care of all my requests. More

by AV00178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
November 21, 2024

Jeff the service advisor explained in detail the services that will Be performed- never pushed for the optional ones while laying out the options More

by Sb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service department
November 21, 2024

Jessica helped us on purchasing X7, it was a great experience, and Rob is a great manager, thank you both! More

by Liang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

It was a very busy Saturday afternoon and we didn’t have an appointment. The team at Bill Jacob’s did a great job in connecting us up with a sales representative despite the hectic day they were having. We More

by stpndeep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

My favorite auto place around Chicago! When I moved in the area, Bill Jacobs BMW was the place to find a perfectly matching car, and on Saturday Jose Vargas helped me to find another one. More

by sandiegorussian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Gutierrez
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