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Bill Jacobs BMW
Naperville, IL
3,221 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,221 reviews
October 31, 2024
I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questions. Big thank you also to Rob and Anna for all the assistance from a financing aspect. More
by mhernan05
October 30, 2024
Appreciate the service always provided at Bill Jacobs BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. More
by Bingogeri777
Employees Worked With
Mike Alwin
October 29, 2024
I have leased two vehicles through Bill Jacobs now and it has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, throughout the lease of that 1 series, and now through the upgrade process from that car to a new 8 series. More
by JStruett
October 29, 2024
My family has been servicing their cars with Alex Flinn for over 5 years. We always trust his advice and can call him whenever we have questions. We highly recommend him. for over 5 years. We always trust his advice and can call him whenever we have questions. We highly recommend him. More
by Maddie
Employees Worked With
Alex Flinn
October 29, 2024
Russ is awesome salesman . This is my 2nd purchase with him . He gives me the best deal every single time. This is my 2nd purchase with him . He gives me the best deal every single time. More
by laginagivens
Employees Worked With
October 29, 2024
Enjoy working with everyone at Bill Jacobs from sales to service. Customer service is top notch! service. Customer service is top notch! More
by LG
