Bill Jacobs BMW

Giovanna made the purchase process a breeze. Although a recall caused a delay she kept me updated. Would recommend. Although a recall caused a delay she kept me updated. Would recommend. More

Fantastic high volume dealer with a no xx, straightforward approach. Jose Vargas was fantastic I had 4 different dealers in the area quote the same spec'd vehicle and they came in the best ri straightforward approach. Jose Vargas was fantastic I had 4 different dealers in the area quote the same spec'd vehicle and they came in the best right off the bat. The entire experience was quick and painless and everyone at the facility was super professional and helpful. More

Special thanks to Michael Fontana and Mike Alder for their special contributions to our experience at Bill Jacobs BMW. Michael Fontana was a pleasure to work with as the main representative. He was cons their special contributions to our experience at Bill Jacobs BMW. Michael Fontana was a pleasure to work with as the main representative. He was consistently patient and extended our communication to the pertinent departments and managers on our behalf. This was our first Bill Jacobs BMW transaction, and even when purchasing two X5's concurrently and shipping one vehicle to another state, Michael didn't miss a beat and ensured that we receive the highest level of customer service. I will continue to introduce this dealership to my acquaintances across the country. More

Alex Flinn has always been very helpful when we bring our cars in. He makes sure to have the parts in stock when we set up the appointment and always has a vehicle for us to drive. The ease of service makes cars in. He makes sure to have the parts in stock when we set up the appointment and always has a vehicle for us to drive. The ease of service makes Bill Jacobs BMW the best dealer. More

Donnie provided us with an exceptional service. He's extremely helpful, knowledgeable, and communicates well. He's extremely helpful, knowledgeable, and communicates well. More

I had a great experience at this dealership a couple of weeks ago, and worked with Husain Sheikhani to make my dream car happen. He was super friendly and helpful and made the entire process run smoothly. weeks ago, and worked with Husain Sheikhani to make my dream car happen. He was super friendly and helpful and made the entire process run smoothly. Save me tons of time and money! If youre in the market for a new car I would high recommend reaching out to Husain! More

Alex, thank you so much for helping with my X3. You handled working with the other dealership to get my car fixed. I appreciate all your hard work. You handled working with the other dealership to get my car fixed. I appreciate all your hard work. More

Our sales agent, Michael F was fantastic- best I have ever had. Love the car and the service! Would highly recommend! ever had. Love the car and the service! Would highly recommend! More

We recently purchased our first BMW from Bill Jacobs in Naperville. Our overall experience was superior, from the first time we walked in the door for a test drive to the day we took delivery of our new Naperville. Our overall experience was superior, from the first time we walked in the door for a test drive to the day we took delivery of our new 2025 X7. Our salesmen’s were Michael Fontana and Joey Morales both were top notch. Both guys were very knowledgeable , quick to responded , respectful and most importantly they were patient with us throughout the buying process. Over the years we have ran across our share of pushy car salesmen’s but with Michael and Joey this was not the case. They both were polite and gave us the space and time we needed to make our purchasing decision. Anyone looking for a overall great car buying experience we high recommend giving Bill Jacobs BMW a shot. More

I recommend Bill Jacobs BMW for service. Alex Flinn is outstanding. It’s easy to make an appointment and order accessories from the parts department. Great job. Alex Flinn is outstanding. It’s easy to make an appointment and order accessories from the parts department. Great job. More