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Bill Jacobs BMW
Naperville, IL
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,278 reviews
November 24, 2024
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and the service staff. More
by Bilalk1992
Employees Worked With
Jacob Murrar
November 24, 2024
Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. More
by Abdelmansour89
Employees Worked With
Jacob Murrar
November 24, 2024
Preston was great in helping me find my dream car. His service impeccable-top notch! His service impeccable-top notch! More
by Meech
Employees Worked With
November 24, 2024
I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great as usual. come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great as usual. More
by Mohk87
Employees Worked With
Jacob Murrar
November 23, 2024
Harry and his team were very helpful getting my wife and I in and out, from pictures before we drove from Indianapolis to the test drive all the way to the purchase! Everyone in the dealership that we came I in and out, from pictures before we drove from Indianapolis to the test drive all the way to the purchase! Everyone in the dealership that we came upon was friendly and willing to help or find someone who can help. Definitely will check their inventory when it comes time for our next vehicle in the future! More
by MSR13
November 22, 2024
I’ve had Jeff Hulsebus as my service advisor this time and in the past. Jeff is fantastic to deal with very knowledgeable and takes care of all my requests. and in the past. Jeff is fantastic to deal with very knowledgeable and takes care of all my requests. More
by AV00178
Employees Worked With
Jeff Hulsebus
November 22, 2024
My husband and I were grateful to have Alex Flinn as our advisor. His actions showed that he really cared and was genuine with his recommendations for which repairs were needed. advisor. His actions showed that he really cared and was genuine with his recommendations for which repairs were needed. More
by Rose
Employees Worked With
Alex Flinn
November 21, 2024
Jeff the service advisor explained in detail the services that will Be performed- never pushed for the optional ones while laying out the options that will Be performed- never pushed for the optional ones while laying out the options More
by Sb
Employees Worked With
Jeff service department
November 21, 2024
Jessica helped us on purchasing X7, it was a great experience, and Rob is a great manager, thank you both! experience, and Rob is a great manager, thank you both! More
by Liang
