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Bill Jacobs BMW
Naperville, IL
3,221 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,221 reviews
September 24, 2024
Spectacular experience! Overall staff are very welcoming and very helpful. Huge shout out to Jeff in the service department! Overall staff are very welcoming and very helpful. Huge shout out to Jeff in the service department! More
by Phill T
Employees Worked With
Jeff at Service department
September 23, 2024
Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. management was well informed, easy to work with and responsive. They made the entire process easy and logical. More
by Dennis
September 23, 2024
Bill Jacobs BMW has been my favorite dealership. I always deal with Alex when my car comes in for service. The pricing is fair and the amenities are very nice too. I always deal with Alex when my car comes in for service. The pricing is fair and the amenities are very nice too. More
by Steven
Employees Worked With
Alex Flinn
September 22, 2024
It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7. More
by Ojarrar10
Employees Worked With
Jacob Murrar
September 22, 2024
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you. More
by Bilalk1992
Employees Worked With
Jacob Murrar
September 22, 2024
I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as always. and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as always. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
September 21, 2024
I recently purchased a vehicle from Bill Jacobs BMW and had an outstanding experience! The process was easy, and the staff was friendly and courteous throughout. Special thanks to Bill Earnest and Rob Trax had an outstanding experience! The process was easy, and the staff was friendly and courteous throughout. Special thanks to Bill Earnest and Rob Trax for their professionalism and responsiveness, making everything seamless. I truly appreciated the transparency and customer-focused approach. I’m thrilled to be part of the Bill Jacobs BMW family and highly recommend them for anyone looking for a hassle-free car buying experience! More
by cnjohnston7
September 20, 2024
Jessica Presniakovas, Shaun Patterson and the rest of the team at Bill Jacobs BMW were great to deal with. They were very responsive and were a pleasure to work with. I did a significant amount of research o team at Bill Jacobs BMW were great to deal with. They were very responsive and were a pleasure to work with. I did a significant amount of research on-line before buying and I received quotes from a few dealers for similar vehicles and they were the most competitive with their pricing. More
by Philip M.
September 19, 2024
I just recently purchased a used 5-series from another dealership. Wish I could have found one at Bill Jacobs BMW. Alex Flinn was great to deal with and gave me a bunch of information. The service departm dealership. Wish I could have found one at Bill Jacobs BMW. Alex Flinn was great to deal with and gave me a bunch of information. The service department was fantastic. Alex was so helpful with my first experience. More
by Devonte
Employees Worked With
Alex Flinn
September 19, 2024
Jose was a real pleasure to work with on our new X5. I would reommend him to anyone. I would reommend him to anyone. More
by JMD
Employees Worked With
