Bill Jacobs BMW

They are always able to get me in asap when problems arise and provide me with a loaner. They are great with customer service and support. Jeff always does a great job as my advisor. arise and provide me with a loaner. They are great with customer service and support. Jeff always does a great job as my advisor. More

My wife and I were looking for a BMW M440i convertible, and found one at Bill Jacobs BMW in Naperville. We worked with Bill Earnest who made the purchase of this car the easiest transaction we ever experie and found one at Bill Jacobs BMW in Naperville. We worked with Bill Earnest who made the purchase of this car the easiest transaction we ever experienced. He is professional, he knows his product and explained all of the financial options available to us. He took his time and did not rush us. Bill Earnest also introduced us to Aldijana who explained the incentive and warranty packages with no pressure to purchase. We totally understood all options and felt confident with our decisions and purchases. Bill also introduced us to JJ Kliegl, BMW Technical Consultant who also knows his product very well and explained how to enjoy and use all the M440i features. Bill Earnest has a great team at Bill Jacobs to help customers get to most from Bill Jacobs BMW in Naperville. More

Alex Flinn always provides the best service. Bill Jacobs BMW has been great to do business with. I recommend this company. Bill Jacobs BMW has been great to do business with. I recommend this company. More

Jeff was very professional and communicated well. Reason I hate going to Patrick is that I have to keep calling in service to figure out whats the status which normally takes several attempts. At bil Reason I hate going to Patrick is that I have to keep calling in service to figure out whats the status which normally takes several attempts. At bill Jacob’s most advisors including Jeff do an amazing job where clients don’t have a need to call in. More

I havn’t serviced at a dealership in more than 4 years. I recently had an appointment with Alex Flinn and was delighted with great service. No pushy sales tactics and provided great service. I’ll be back f I recently had an appointment with Alex Flinn and was delighted with great service. No pushy sales tactics and provided great service. I’ll be back for my next service. More

Gigi and Giovonna are 5 star. A wonderful dealership to work with. Personable, honest, and fun A wonderful dealership to work with. Personable, honest, and fun More

Alex was wonderful during my visit. He went through all the services and showed me how to operate a few things on my X7. It was a great first impression. He went through all the services and showed me how to operate a few things on my X7. It was a great first impression. More

Brendon was excellent service manager today. Bill Jacobs BMW is best in class service center. Bill Jacobs BMW is best in class service center. More

This sparkly modern dealership is helmed by a significant number of women in charge and women up front, who are superb at customer service and communicate appropriately and very thoughtfully. We especially e number of women in charge and women up front, who are superb at customer service and communicate appropriately and very thoughtfully. We especially enjoyed working with Jessica Presniakovas in her new Sales role. Preston O also helped out with our process. Manager Gigi and Finance Manager Aldijana Hodzic are well able to recognize and work with well-informed customers to get to a mutually satisfying deal. This was a 5 Star experience in almost every detail. I anticipate this team will get even more outstanding as time goes on. If you hate the traditional car dealership razzle dazzle, this is the team for you! More

Easy to find , very friendly atmosphere,very courteous and professional,absolutely very clean well organized. and professional,absolutely very clean well organized. More