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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
September 19, 2024
I just recently purchased a used 5-series from another dealership. Wish I could have found one at Bill Jacobs BMW. Alex Flinn was great to deal with and gave me a bunch of information. The service departm dealership. Wish I could have found one at Bill Jacobs BMW. Alex Flinn was great to deal with and gave me a bunch of information. The service department was fantastic. Alex was so helpful with my first experience. More
by Devonte
Employees Worked With
Alex Flinn
September 19, 2024
I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More
by della
September 19, 2024
Jeff Hulsebus was excellent. He explained to service needed and made sound recommendations. We had confidence in the service provided. He explained to service needed and made sound recommendations. We had confidence in the service provided. More
by anselmo.karen
Employees Worked With
Jeff Hulsebus
September 18, 2024
This is the number one dealership in Illinois. After owning many other vehicles, BMW and Bill Jacobs has impressed in every way. Alex Flinn represents BMW very well and has the knowledge that you After owning many other vehicles, BMW and Bill Jacobs has impressed in every way. Alex Flinn represents BMW very well and has the knowledge that you would expect from a luxury brand. More
by Tahir
Employees Worked With
Alex Flinn
September 17, 2024
We had a great experience at Bill Jacobs BMW! We did our initial test drive with Giselle, she was so helpful and knowledgeable about all of the features the BMW X3. We then worked with Preston O' We did our initial test drive with Giselle, she was so helpful and knowledgeable about all of the features the BMW X3. We then worked with Preston O'Sadnick to find the right car for us. Preston was very helpful, answering questions over email and sending us information about new cars that they were getting in. Preston helped us find a beautiful new X3, and the entire process from test drive to paperwork was very easy. We also spoke with the general manager Mike Alder, who was also wonderful and answered all of our questions. We love our new BMW and would highly recommend this dealership and our client representative, Preston O'Sadnick! More
by KristieH
September 17, 2024
My family has been taking our cars to service with Alex Flinn for the last 5 years. The experience and tremendous care of our cars cannot be beaten. He truly has made us BMW drivers for life. Flinn for the last 5 years. The experience and tremendous care of our cars cannot be beaten. He truly has made us BMW drivers for life. More
by Tyler
Employees Worked With
Alex Flinn
September 14, 2024
Russ made my first BMW purchase smooth and exciting! He was patient and explained anything I had questions about. He kept me updated on the status of the car's production and took the time to setup fe He was patient and explained anything I had questions about. He kept me updated on the status of the car's production and took the time to setup features on the car with me. I would highly recommend Russ and Bill Jacobs BMW! More
by Mercedes N.
Employees Worked With
September 13, 2024
My service advisor Brendan is top tier! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! More
by mistymelvin
September 12, 2024
The white glove service is awesome. Alex Flinn coordinated for someone to drop off a loaner car to my house. They had my vehicle back the very next day. I love this service. Alex Flinn coordinated for someone to drop off a loaner car to my house. They had my vehicle back the very next day. I love this service. More
by Raj
Employees Worked With
Alex Flinn
