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Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,263 reviews
September 28, 2024
My service advisor Donnie was great. He took his time and reviewed all points of my X3. Dan showed me everything under my vehicle and made sure everything was safe for my trip to Florida He took his time and reviewed all points of my X3. Dan showed me everything under my vehicle and made sure everything was safe for my trip to Florida. More
by Angie
Employees Worked With
Donnie. K
September 28, 2024
We had a great experience at Bill Jacobs. The facilities are great, customer service was really good. I enjoyed working with the service advisor Donnie. The facilities are great, customer service was really good. I enjoyed working with the service advisor Donnie. More
by viwhitlow120
Employees Worked With
Donnie
September 27, 2024
Husain was wonderful to work with. I highly recommend him and the Naperville dealership. great experience I highly recommend him and the Naperville dealership. great experience More
by Dipa
Employees Worked With
September 27, 2024
Appreciate the service I receive at Bill Jacobs BMW ,Mike A has been taking care of me for years and is a pleasure to work with each visit, takes time to explain all my service needs. A has been taking care of me for years and is a pleasure to work with each visit, takes time to explain all my service needs. More
by Bingogeri777
Employees Worked With
Mike Alwin
September 27, 2024
All the service personnel were courteous and professional. Service area was clean and efficient. Sales associate Jeff Hulsebus is a professional in all ways. Courteous, knowledgeable and makes professional. Service area was clean and efficient. Sales associate Jeff Hulsebus is a professional in all ways. Courteous, knowledgeable and makes bringing a vehicle for service easy. Waiting area is also clean and comfortable. More
by curlys2007
Employees Worked With
Jeff Hulsebus. "Five Stars:
September 27, 2024
Brendon Chervinko is easily one of the most professional service representatives I’ve worked with. He was attentive, knowledgeable, and made the entire process smooth and stress-free. Highly recommend worki service representatives I’ve worked with. He was attentive, knowledgeable, and made the entire process smooth and stress-free. Highly recommend working with Brendon and the team! More
by arshiadizna
Employees Worked With
Brendon Chervinko
September 26, 2024
I had such an amazing experience with purchasing my BMW at Bill Jacobs BMW. They have a great facility, service department, and friendly staff. Giovanna was extremely helpful and is very knowledgeable abou at Bill Jacobs BMW. They have a great facility, service department, and friendly staff. Giovanna was extremely helpful and is very knowledgeable about the M cars. She really helped me with deciding on which M car to get and with putting in a custom order. She made sure I was up-to-date on the status of the vehicle, from the time the order was placed all the way till delivery. They really take care of their customers. More
by Seena
Employees Worked With
