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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
August 19, 2024
We were first-time customers at Bill Jacobs BMW. Nice showroom. Friendly, professional, knowledgeable staff. Nice showroom. Friendly, professional, knowledgeable staff. More
by Customer
Employees Worked With
Other Employees :
Kevin was very helpful in reviewing how to use the dashboard screen., Terry Mancuso
August 19, 2024
This was our first time purchasing at Bill Jacobs, and it exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pre exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pressured and felt like we were getting the best deal. In addition to Bill, everyone in finance was friendly, helpful, and not pushy on any options. The entire staff makes sure you are taking care of and we will certainly be back for our next car. Highly recommend. More
by ewhite77
August 16, 2024
I had a great experience working with Alex Flinn. He was very efficient and honest when writing up my car for service. I appreciate all the hard work and dedication toward helping me with my vehicle. He was very efficient and honest when writing up my car for service. I appreciate all the hard work and dedication toward helping me with my vehicle. More
by Omar
Employees Worked With
Alex Flinn
August 15, 2024
I have been a customer for over fifteen years. This dealer is always professional. The service is impeccable. This dealer is always professional. The service is impeccable. More
by spitzer.rj
Employees Worked With
August 14, 2024
The very first time I worked with Alex Flinn I knew we were going to enjoy our BMW. Having that ease of service and trustworthy information made me enjoy going into the dealership if I had to. were going to enjoy our BMW. Having that ease of service and trustworthy information made me enjoy going into the dealership if I had to. More
by Victor
Employees Worked With
Alex Flinn
August 13, 2024
Setting an appointment with Alex was so easy. He made sure that a Loaner car was available and explained how long the repair would take. It was very convenient and allowed me to make my other app He made sure that a Loaner car was available and explained how long the repair would take. It was very convenient and allowed me to make my other appointments that day. More
by Jackson
Employees Worked With
Alex Flinn
August 13, 2024
Giovonna and the team at Bill Jacobs made buying my first BMW a great experience. No pressure and hassle free! BMW a great experience. No pressure and hassle free! More
by Blucas
Employees Worked With
