Bill Jacobs BMW

Could not have asked for a better experience! My first car experience I struggled a lot with purchasing a new car and found it difficult to build trust, but in my dealings with Bill Earnest it wa My first car experience I struggled a lot with purchasing a new car and found it difficult to build trust, but in my dealings with Bill Earnest it was the exact opposite. Bill not only helped me understand how to make the right purchasing decision, but he really took the time to understand my wants and concerns. I really look forward to the next time and sending friends and family to Bill! More

Customer service is incredible - Brandon is amazing! I was in Jam with a flat tires ahead of a road trip, he got me in less than hour and got me price match on the tire price!! I was in Jam with a flat tires ahead of a road trip, he got me in less than hour and got me price match on the tire price!! More

Jeff Hulsebus was the service advisor and he did a great job!. Jeff explained the repair process very clearly and the status updates were very thorough and timely. Well done Jeff! job!. Jeff explained the repair process very clearly and the status updates were very thorough and timely. Well done Jeff! More

Alex Flinn is fantastic. I always get the best service and never have to worry about my vehicle breaking down. Alex truly makes the whole experience well worth it to by a BMW I always get the best service and never have to worry about my vehicle breaking down. Alex truly makes the whole experience well worth it to by a BMW. More

Bill Jacobs BMW and Preston O'Sadnick in Pre-Owned Sales operate with high integrity, and I would highly recommend! Purchasing a pre-owned Genesis for my company was pleasant and efficient thanks to Preston operate with high integrity, and I would highly recommend! Purchasing a pre-owned Genesis for my company was pleasant and efficient thanks to Preston. He and the Bill Jacobs BMW team guided the sale process to meet compliance needs of both our organizations. The vehicle purchased was high quality and we appreciate the Bill Jacobs Complimentary 3mo/3k mile Powertrain Warranty, although thankfully we have not needed to use it! Give Preston a call for your used car needs!! More

Thank you Alex for a wonderful service experience l. He had everything all set and ready to go. I was in and out in 5min. Luxury service at its best. He had everything all set and ready to go. I was in and out in 5min. Luxury service at its best. More

Working with Alex Flinn was amazing. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it. More

Was a very nice and smooth process. Michael did a good job providing all the information and explaining everything. Michael did a good job providing all the information and explaining everything. More

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me. More

I’ve had the pleasure of working with Bill Jacobs over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you while keeping your best interest at the forefront. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’ll be returning when it’s time to upgrade to me next one. More