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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
May 01, 2024
I love this place. I come here for car washes on the weekend and visit my service guy John for fun he’s that nice to talk to. I come here for car washes on the weekend and visit my service guy John for fun he’s that nice to talk to. More
by Jmick6781
Employees Worked With
John stout
May 01, 2024
I had a great experience purchasing a new M3 from Bill Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painle Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painless as possible. Professional, knowledgeable, and transparent, they went above and beyond to ensure I got the car I wanted and that I was happy. Highly recommend the folks at Bill Jacobs. More
by bradley
May 01, 2024
A great experience the team was knowledgeable and delivered at every step. This has been by far the best car buying experience I have ever had. delivered at every step. This has been by far the best car buying experience I have ever had. More
by bkillacky
May 01, 2024
Worked with Kwaku B. yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, t yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, texts, and phone calls. We feel we got a good deal and the entire buying process was stress free. A+++ 5 Stars. Thank you, Kwaku and Bill Jacobs BMW. More
by toddeggert
May 01, 2024
Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike! wonderful to work with. Thank you, Mike! More
by meghan.c.dalton
April 30, 2024
Great service as always, advisor met me in the drive took care of all my needs. Got me back on the road within one hour. Much appreciated by Jacob Murrar. Thank you so much. care of all my needs. Got me back on the road within one hour. Much appreciated by Jacob Murrar. Thank you so much. More
by Mike Mcfadden
Employees Worked With
Jacob Murrar
April 30, 2024
I worked with Jose Vargas and had a great experience. He was knowledgeable, patient and got me a great deal on my first BMW! The dealership was well organized and I never felt any pressure to buy. He was knowledgeable, patient and got me a great deal on my first BMW! The dealership was well organized and I never felt any pressure to buy. More
by Amy B
Employees Worked With
