Back

Bill Jacobs BMW

Naperville, IL

5.0
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,222 reviews

April 29, 2024

Bill, Kelly, and team were so helpful in me selecting my next BMW. They are friendly, responsive, and knowledgeable. I love my new i4 M50! More

by jeffreyrheine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill, Kelly, Rob
May 02, 2024 -

Bill Jacobs BMW responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 28, 2024

Brendon was a fantastic service advisor and handled all my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! More

by cgrazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Chervinko
Apr 29, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 30, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2024

The Bill Jacobs team led by my sales associate Shyann, were a pleasure to work with. More

by Mschwartz1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Apr 29, 2024 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 30, 2024 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2024

My wife and I have worked with Bill Earnest for about 20 years. We've bought many BMWs with his help. Bill Earnest is a consummate professional. At this point, after about 20 years, when I walk in and sa More

by Cne9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, in the service Dept. A++ Service
Apr 29, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

I recently serviced my BMW with Bill Jacobs. My service experience was amazing. My vehicle was already in the shop within 10min. Alex Flinn did a really good job. I will definitely be back for m More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 29, 2024 -

Bill Jacobs BMW responded

Hi Andrew, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 25, 2024

High end Dealership with great amenities. We were impressed with Alex Flinn’s desire to make Bill Jacobs BMW a great service experience. Very happy customers. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 28, 2024 -

Bill Jacobs BMW responded

Hi Kimberly, thank you so much for your positive comments about BMW Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2024

Excellent staff, working with Jose Vargas was a pleasure. No pressure, direct and factual to the vehicle and our questions. Negotiations were pleasant and respectful of our desires and budget. This is ou More

by Gflentge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldijana Hodzic
Apr 27, 2024 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Apr 27, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Great service as always. Very professional work and they know how to treat their customers. More

by Brucewaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff hulsebus
Apr 27, 2024 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

April 23, 2024

I would recommend Bill Jacobs BMW for your next visit. Alex Flinn and their service department is the best in the area. I have purchased many cars, and Bill Jacobs knows how to treat their customers. Grea More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 25, 2024 -

Bill Jacobs BMW responded

Hi Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 25, 2024 -

Bill Jacobs BMW responded

Hi Harold, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

I have purchased a vehicle at BMW dealership on April 22nd, 2024. The service had exceeded all expectations, excellent environment. The team who was assisting me, starting with the sales person Bill Ea More

by dksign1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

Apr 25, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
66
...