Bill Jacobs BMW

Bought my first car at Bill Jacobs BMW. Entire experience was hassle free, and no hidden dealership fees or secret add-on requirements. Took the car for a test drive, and Preston, my cl Entire experience was hassle free, and no hidden dealership fees or secret add-on requirements. Took the car for a test drive, and Preston, my client advisor, gave me the out the door price without any haggling. Very transparent about the final price and how everything adds up. After thinking things over for a few days, I came back, did about an hour of paperwork, and left with the new car! More

Great service experience from beginning to finish. John was friendly and made sure my service visit was quick. John was friendly and made sure my service visit was quick. More

Excellent communication from are service rep John. He made sure the service was complete and the vehicle was washed. He made sure the service was complete and the vehicle was washed. More

Very helpful sales and team for new purchase. Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I selected is also amazing - great deal on exactly the vehicle, color, interior, level - no issues. Also, the finance team is excellent - answered all my questions and helped me with that side reducign the stress. Highly recommended and I will be back More

Bill Earnest and his support team were amazing throughout the entire process of finding the exact SUV I’ve been looking for. He is a great asset to the organization and you will not be disappointed working w the entire process of finding the exact SUV I’ve been looking for. He is a great asset to the organization and you will not be disappointed working with him and his team from BMW Bill Jacobs of Naperville. More

I’ve always had exceptional service at BillJacobs BMW. Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this d Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this dealership! More

Michael Fontana was excellent to work with. He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! More

Alex was very helpful in accessing what was needed for repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointme repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointment with him. More

Donnie was great to work with. Kept me up to date and got me out on time. Kept me up to date and got me out on time. More

Thank you Mike A for the exceptional service visit. My car is always well taken care of. My car is always well taken care of. More