
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Michael Fontana was excellent to work with. He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! More
Alex was very helpful in accessing what was needed for repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointme repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointment with him. More
I’ve always had exceptional service at BillJacobs BMW. Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this d Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this dealership! More
Harry Gianos and his team including JJ Kliegl provided a great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I thought was a fair price. I was in and out with a new car financed and insured that day. Harry, JJ, and Aldijana stayed after close to complete the transaction. Harry and JJ offered to have me return for an Encore tutorial for how to use all the new technology in the car. I look forward to working with Bill Jacobs BMW to service my new car and on future car purchases. More
I like that my service advisor Alex Flinn was so accommodating. I didn’t have an appointment, but Alex made it possible to squeeze me in. I definitely appreciate his flexibility. accommodating. I didn’t have an appointment, but Alex made it possible to squeeze me in. I definitely appreciate his flexibility. More
Jeff was fantastic. Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I planned. Also the loaner vehicle I was provided was just superb and made it very convenient for me to continue with my work. More
Me and my friend visited Bill Jacobs BMW to test drive a couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchas couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchase. Shyann impressed me with his kindness, patience, and extensive knowledge of BMW vehicles and the dealership's operations. She patiently addressed all of my inquiries. The entire team at Bill Jacobs exemplified professionalism and hospitality, devoid of the high-pressure sales tactics often encountered elsewhere. I am confident that I'll consider purchasing another vehicle from them in the future. More