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Bill Jacobs BMW
Naperville, IL
3,228 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,228 reviews
March 09, 2024
Per usual John is a class act. I travel to this dealership solely due to the quality of work and customer service I receive every time. Keep up the good work! I travel to this dealership solely due to the quality of work and customer service I receive every time. Keep up the good work! More
by Brianedwards94
Employees Worked With
John
March 08, 2024
Dealership is very clean. Great service department that got us in quickly. Car was washed and ready to go. Great service department that got us in quickly. Car was washed and ready to go. More
by Josiefactor
Employees Worked With
March 07, 2024
Great Dealership! The variety of cars on-site is tremendous. Easy access to all areas of the dealership both inside and out. The variety of cars on-site is tremendous. Easy access to all areas of the dealership both inside and out. More
by kurolenko
Employees Worked With
March 07, 2024
I have worked with Jeff Huslebus service advisor for my BMW X5 maintenance services. Jeff is very knowledgeable on BMW cars and advise you what have to be done on service call. I enjoyed working with him BMW X5 maintenance services. Jeff is very knowledgeable on BMW cars and advise you what have to be done on service call. I enjoyed working with him. More
by Syed
Employees Worked With
Jeff (from Service)
March 05, 2024
Excellence service. Jeff Hulsebus. Was very professional and explained every I give him a A Jeff Hulsebus. Was very professional and explained every I give him a A More
by mfpfitz
March 05, 2024
I recently brought my 3-series into Bill Jacobs BMW for a service. The staff is friendly and Alex Flinn was very informative. After my service, Alex was kind enough to review the inspection results with me. service. The staff is friendly and Alex Flinn was very informative. After my service, Alex was kind enough to review the inspection results with me. I really like the service provided. More
by Deborah
Employees Worked With
Alex Flinn
March 03, 2024
I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeable and took the time to address my questions. The rest of the team were very supportive as well , and I would highly recommend this dealership !! More
by raviraman17
