Bill Jacobs BMW

Our family has been a customer for 10 years now with Bill Jacobs. We love our service department , and especially working with Alex Flinn now. Jacobs. We love our service department , and especially working with Alex Flinn now. More

Joshua, I have never had a better experience at a dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete wonderful experience. Bill Jacobs gives me faith in the system. More

Every facet of my experience with this dealership was professional, friendly, and informative. This was the first vehicle purchase where the process was actually enjoyable and not adversarial. professional, friendly, and informative. This was the first vehicle purchase where the process was actually enjoyable and not adversarial. More

I just bought a new vehicle from Bill Jacobs Naperville. Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles away because of the knowledge of Maggie and the responsiveness to all my questions. She could not be more helpful. In addition, Jessica, the Lead BMW Genius was also very helpful in setting up my account and explaining some of the apps on the car (i5 all electric). Can't say enough about my experience regarding the staff at Bill Jacobs Naperville. Thank you all!!! More

What can I say about Bill Earnest! He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase my previous vehicle. He fit me into his busy schedule to get me in and out today when I didn’t even have an appointment. Jonathan the product specialist thoroughly explained all of the space age features in my new X1 and Gigi and Amir handled the financing seamlessly. If you want a BMW, get yourself to Bill Jacobs in Naperville. More

Very accommodating! Treated us with respect. Bill was great! Met our needs The whole time we were there. Treated us with respect. Bill was great! Met our needs The whole time we were there. More

Michael Fontana is a great salesman. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. It was an honor to purchase my first BMW from him. Thanks More

Everyone was pleasant and the sales person was very knowledgeable which made for a good experience. knowledgeable which made for a good experience. More

Dealers are dealers, it's the people that make the difference. I can be a lot to handle and was looking for a very specific trim and options package and one popped at Bill Jacobs. Off brand but still difference. I can be a lot to handle and was looking for a very specific trim and options package and one popped at Bill Jacobs. Off brand but still given the red carpet treatment and can't say enough good things about Ms Shyann Jones. She was wonderful to work with. Thank you. More

Outstanding Performance by the entire team, thanks to our sales, Preston and Gigi we got into new vehicles for our family in no Time sales, Preston and Gigi we got into new vehicles for our family in no Time More