Bill Jacobs BMW

Great experience! My first BMW purchase (X5) and the whole process was wonderful! Giovonna was helpful from the time we placed our order to its arrival at Bill Jacobs! My first BMW purchase (X5) and the whole process was wonderful! Giovonna was helpful from the time we placed our order to its arrival at Bill Jacobs! Very impressed and love our new car! More

My 5-series recently was towed into Bill Jacobs BMW. Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked how they operate and help the customer. More

Mike Collins is always helpful and responsive. If he doesn't know the answer, he will get you to somebody who does. If he doesn't know the answer, he will get you to somebody who does. More

Alex is the best service advisor I have ever worked with. Our family appreciates his honesty and integrity over the years. Our family appreciates his honesty and integrity over the years. More

My visit to Bill Jacobs was a great one. I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave me a very fair price. She gave me frequent updates on the car I ordered. Maggie is the best, very personable, knowledgeable and gave excellent customer service. When the car was ready to be picked up I was in and out in under an hour. I had the very best car buying experience at Bill Jacobs. This is my 7th car I’ve bought from them. Get over there and see Maggie!! More

Excellent customer service. Jeff Hulsebus was very helpful and easy to work with. Minimal wait time for service. Highly recommend. Jeff Hulsebus was very helpful and easy to work with. Minimal wait time for service. Highly recommend. More

Russ Millard was a pleasure to work with - he listened to what we were looking for (a very specific listing we'd already found online and were ready to purchase that day, if all went well) and went to extra what we were looking for (a very specific listing we'd already found online and were ready to purchase that day, if all went well) and went to extra mile to ensure we were satisfied. I was a bit put off by the fact that some minor body issues on the vehicle (a 2008, so completely acceptable) we're not effectively shown in photos. Look it's an older vehicle that was priced to sell -- no reason not to be as transparent as possible in the research photos. I get it's a sales ploy of sorts: present the vehicle in the most attractive light possible using clever shadows and angles to avoid any blemishes. But I personally think you should put the details out there so a consumer can make an informed decision. I'm sure some 90+% of the car buying process now happens online well before anyone steps onto a dealership - so there's no reason not to be as transparent and upfront as possible. I would still recommend this dealer to any friend or family member and would specifically tell them they should ask for Russ. More

Excellent staff and they work with you to get a good deal and make sure all your questions are answered. and make sure all your questions are answered. More

Mike Collins my service manager is amazing. The The reason I continue to purchase cars at Bill Jacobs dealerships it’s because of Mike. Even though one of my cars is not serviced by Bill Jacob The The reason I continue to purchase cars at Bill Jacobs dealerships it’s because of Mike. Even though one of my cars is not serviced by Bill Jacobs BMW Mike makes it happen at the other Bill Jacobs dealerships. The most important part of purchasing a car is having a relationship with your service manager you only see the sales rep when you need to buy or sell a car you see your service manager every other month think about it Mike Collins is the diamond at Bill Jacobs dealerships More

This dealer goes above and beyond for their customers. Mike Collins is great to work with and highly recommend. Mike Collins is great to work with and highly recommend. More