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Bill Jacobs BMW

Naperville, IL

5.0
3,231 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,231 reviews

January 17, 2024

Alex Flinn was very helpful and provided great service during our visit. BMW not only makes great cars, but they know how to take care of their customers. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 19, 2024 -

Bill Jacobs BMW responded

Hello Bradley, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 16, 2024

I worked with Shaun Patterson on the purchase of a new (custom ordered) vehicle. Shaun did a great job of explaining my opportunity and assisted in picking out the options that were best suited for what More

by MW1
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope you have a great day!

January 16, 2024

My first service with Bill Jacobs BMW was great. They have plenty of loaner cars and my service person Alex Flinn was very helpful. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 17, 2024 -

Bill Jacobs BMW responded

Hi Victor, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope you have a great day!

January 15, 2024

This was our first service experience with Alex Flinn. His service and knowledge of cars was professional. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 16, 2024 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 13, 2024

I had a great experience at Bill Jacob’s BMW only because of Khalil. He made the process of buying my dream car hassle free. More

by Afroz M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Bill Jacobs BMW responded

Hi Afroz, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you for the great review!

January 13, 2024

Alex Flinn is what you should expect from a luxury brand. His knowledge and customer service are impeccable. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 14, 2024 -

Bill Jacobs BMW responded

Hi Harry, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

Do you want to deal with a professional car dealership? If so, look no further, Bill Jacobs BMW has been the best purchasing experience I have had in a long time. No high pressure sales tactics used here More

by Nitan Parikh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Gutierrez
Jan 14, 2024 -

Bill Jacobs BMW responded

Hi Nitan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2024

Joshua Schneider was super helpful and awesome during the whole process of finding me my perfect car. He came in on his day off to help me and was so patient with us during the whole process! I will forsure More

by Hallee.mewes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Jan 12, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out to us if there's anything more we can do!

January 11, 2024

My first service visit was very quick and painless. Working with Alex Flinn from service was great. I waited at the dealership while they worked on my car. 5 stars More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 12, 2024 -

Bill Jacobs BMW responded

Hi Aaron, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2024

It’s was a great experience. Alex Flinn was amazing and was able to save us a bunch of money. Definitely would recommend Bill Jacobs BMW. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jan 12, 2024 -

Bill Jacobs BMW responded

Hi Sarah, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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