Back

Bill Jacobs BMW

Naperville, IL

5.0
3,231 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,231 reviews

January 07, 2024

Shyann Jones assisted with our purchase of an X5. She was helpful, professional and courteous. Working with her was a pleasure. Ed and Judy Crane More

by Ejmme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Jan 09, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2024

This is our first time with doing with business with Bill Jacobs BMW. Did we get lucky, we worked with Maggie Bernard one of their Client Advisors. Maggie and I first interacted via phone. I gave here all th More

by Lynn Bowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Bill Jacobs BMW responded

Hi Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 10, 2024 -

Bill Jacobs BMW responded

Hi Lynn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Khalil was a pleasure to work with. He is very knowledgeable and made the process of buying our X7 easy. I would highly recommend seeking him out if you are buying a BMW. We will be More

by jillhuebsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 08, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2024

Khalil was kind, helpful, charming, and very knowledgeable on every aspect of our encounter…. a true professional. We will seek him out for any future purchases. More

by J&D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Jan 07, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon!

January 05, 2024

Shyann Jones is a terrific salesperson. She made us feel so at ease with what is typically a stressful process of buying a car. Her finance team member Aldi was the best too. More

by F. Morrissey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Jan 07, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 07, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2024

Maggie and the staff at Billjacobs were helpful and efficient when purchasing my iX from New York. This is my second vehicle purchase with Billjacobs as an out of state client, I would highly recommend More

by lasm02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 04, 2024

Just bought my second vehicle from Bill Jacobs BMW, and I have to give a big shoutout to Shaun Patterson. His professionalism and expertise made the entire experience positive. i've got what i want and pai More

by Sal
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

Jan 06, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation and have an amazing day!

January 04, 2024

Fast service friendly environment spotless showroom convenient location excellent experience very happy with BMW dealership More

by Ronaldsroka456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff hulsebus
Jan 06, 2024 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 03, 2024

Exceptional car buying experience from our Client Advisor, Joshua Schneider, the dealership, the Genius, everyone at Bill Jacobs. Highly Recommended! More

by Tony K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Jan 05, 2024 -

Bill Jacobs BMW responded

Hi Tony, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

Jan 06, 2024 -

Bill Jacobs BMW responded

Hi Tony, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

January 03, 2024

Just bought a new 2024 i530 from the dealership. The sales person Russ Millard was very helpful and friendly. More

by juw17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mathew
Jan 05, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

Jan 06, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

...
85
...