Bill Jacobs BMW

It was awesome experience great salesman would recommend to a friend.very clean restrooms Nice to a friend.very clean restrooms Nice More

An excellent experience from start to finish. From my initial phone conversation with Christian Johnson to closing the deal the following afternoon, he was knowledgeable and attentive while also From my initial phone conversation with Christian Johnson to closing the deal the following afternoon, he was knowledgeable and attentive while also very relaxed and courteous. He took several of my calls and was never pushing me to buy. Upon walking into Bill Jacobs I was greeted with a smile at the reception desk and my car was washed and parked out front. After finalizing the deal with Christian, I was walked over to Aldi from finance who was just as polished and enjoyable to work with. They don’t force you to buy unwanted and late additions as some other dealerships do. My X3 is the ultimate driving machine.. and I’ll be entrusting Bill Jacobs service team moving forward with all service needs per their discounted maintenance package. More

Decent dealership, honored the price they had online. Initially added extra options to purchase that I declined and they took them off the price without any hassle. Only complaint is I called ahead to te Initially added extra options to purchase that I declined and they took them off the price without any hassle. Only complaint is I called ahead to test drive the used vehicle and the battery was dead when we arrived. The salesman tried to call me when we were ten minutes away from pair appointment time. They made up for it by giving us a brand new battery for the vehicle. They helped us figure out how to get the DVD system working too. All things considered I’m happy with my purchase. More

Thank you to Mike Alwin for the exceptional service provided each service visit, Mike has great attention detail, appreciate the great service. provided each service visit, Mike has great attention detail, appreciate the great service. More

I always get excellent service when I come here. This is why I keep coming back. Mike A keeps giving me excellent service. This is why I keep coming back. Mike A keeps giving me excellent service. More

BMW Naperville and its team were great to work with. Husain Sheikhani helped me with my first BMW purchase and made the process very smooth. From multiple test drives, to back and forth financing questi Husain Sheikhani helped me with my first BMW purchase and made the process very smooth. From multiple test drives, to back and forth financing questions and the ordering process, Husain was very patient and extremely professional. Definitely recommend Husain and the Naperville BMW dealership for any of your future purchases. More

I was in Bill Jacobs last week to test drive a vehicle I was interested in. After walking in, I was greeted with respect and fairness, something not all dealerships can do. Husain was my client advisor and was interested in. After walking in, I was greeted with respect and fairness, something not all dealerships can do. Husain was my client advisor and he is truly the best. He was very well educated on the car/BMW company and answered all my questions. I felt very safe during the process of looking without the intensive pressure from most salespeople. The entire team at Bill Jacobs was very welcoming and I got very good deal for my lease. Can definitely see myself leasing a car from them again in the future. More

Donnie was wonderful. Took the time to talk about and let me know exactly what the vehicle needed. Outstanding!!! Took the time to talk about and let me know exactly what the vehicle needed. Outstanding!!! More

Dependable prompt service. Donnie was awesome. I'm very happy with the work that was completed. Donnie was awesome. I'm very happy with the work that was completed. More

Husain is a great Client Advisor, he is very helpful and provided a lot of useful suggestions, and he also tried his best to help me. provided a lot of useful suggestions, and he also tried his best to help me. More