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Bill Jacobs BMW
Naperville, IL
3,231 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,231 reviews
December 30, 2023
Husain is a great Client Advisor, he is very helpful and provided a lot of useful suggestions, and he also tried his best to help me. provided a lot of useful suggestions, and he also tried his best to help me. More
by zhengezhao
December 29, 2023
Husain was great from start to finish! 2nd time purchasing a vehicle from him and Bill Jacobs BMW and will definitely be back for a 3rd! 2nd time purchasing a vehicle from him and Bill Jacobs BMW and will definitely be back for a 3rd! More
by SirJakeyWakey
Employees Worked With
December 28, 2023
Whole process was very smooth. Our salesperson Russ was very knowledgeable and a great communicator. Our salesperson Russ was very knowledgeable and a great communicator. More
by Dosborne_email
Employees Worked With
December 28, 2023
Purchasing my new vehicle was very easy with no pressure. My sales rep, Khalil, was great to work with and very knowledgeable. My sales rep, Khalil, was great to work with and very knowledgeable. More
by Dave L
Employees Worked With
December 28, 2023
Working with Harry and his team has been so great. He helped me find the perfect car with everything I wanted. I absolutely love it. Everyone is so kind and professional and had answers to every quest He helped me find the perfect car with everything I wanted. I absolutely love it. Everyone is so kind and professional and had answers to every question. The general manager Mike reached out to me and was also very helpful and immediately responsive. I will forever lease my cars from Bill Jacobs BMW in Naperville. Thank you Harry! More
by lparhas
Employees Worked With
December 27, 2023
Harry is the sales person I worked with. Negotiations were sincere and a deal was closed within a short time. One thing was even better is Harry following up to let me know about options. Negotiations were sincere and a deal was closed within a short time. One thing was even better is Harry following up to let me know about options. More
by Habib
Employees Worked With
December 27, 2023
I highly recommend Josh Schneider from Bill Jacobs BMW for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someo for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someone with the same knowledge, approach, and straightforward approach since NIck's retirement. Josh Schneider is the guy. I was introduced to Josh by Marlenne Garcia, whom I also think highly of, given her dedication to hearing my feedback and finding me a great relationship fit. Many thanks to both Josh and Marlenne for a great purchase experience. More
by robhanlon4
December 27, 2023
Joshua Schnieder and the entire staff at Bill Jacobs BMW were great to work with! We drove 300+ miles to work with them, and will do so when we buy our next BMW! were great to work with! We drove 300+ miles to work with them, and will do so when we buy our next BMW! More
by Mary
Employees Worked With
Joshua Schneider
December 23, 2023
Maggie Bernard was our client advisor and is THE reason we bought our X5 from the Bill Jacobs dealership. Top notch service, responsive, knowledgeable and kind. We live in the city and ultimately drove to we bought our X5 from the Bill Jacobs dealership. Top notch service, responsive, knowledgeable and kind. We live in the city and ultimately drove to Naperville because she put our deal together seamlessly! More
by NancyM
Employees Worked With
