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Bill Jacobs BMW
Naperville, IL
3,260 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,260 reviews
December 23, 2023
Maggie Bernard was our client advisor and is THE reason we bought our X5 from the Bill Jacobs dealership. Top notch service, responsive, knowledgeable and kind. We live in the city and ultimately drove to we bought our X5 from the Bill Jacobs dealership. Top notch service, responsive, knowledgeable and kind. We live in the city and ultimately drove to Naperville because she put our deal together seamlessly! More
by NancyM
Employees Worked With
December 23, 2023
Amazing purchase guided by two great people. Harry and Marleene made my 2024 m240i production and pick up easy as it could be. Great communication and friendly advisors. Harry and Marleene made my 2024 m240i production and pick up easy as it could be. Great communication and friendly advisors. More
by n.stellman
December 21, 2023
Very happy with my IX purchase. Husain was great to work with and Stephan was very helpful in going over the many features. Husain was great to work with and Stephan was very helpful in going over the many features. More
by Jackson7!
Employees Worked With
December 21, 2023
Great customer service, The sales Advicer, Christian was very acknowledged and professional. No pressure during the whole process. Overall, great experience. very acknowledged and professional. No pressure during the whole process. Overall, great experience. More
by Arian
December 20, 2023
We were happy with the excellent service from the beginning. Khalil was great and went above and beyond. beginning. Khalil was great and went above and beyond. More
by siddifai
Employees Worked With
December 18, 2023
It was great working with Mike and Khalil from start to finish when ordering a BMW X7. finish when ordering a BMW X7. More
by matt
December 18, 2023
This is our second BMW from Bill Jacobs in the last year. As always the experience was incredible. Russ took care of everything from start to finish. The customer experience at Bill Jacobs from Russ in sa As always the experience was incredible. Russ took care of everything from start to finish. The customer experience at Bill Jacobs from Russ in sales, John in service and the rest of the team is what keeps us coming back. Amazing service at a fair price. We look forward to our next BMW. More
by Ron V.
Employees Worked With
December 17, 2023
Exemplary service Premier luxury dealership Exceptional customer care High-quality vehicle selection Knowledgeable and friendly staff Transparent and honest transactions State-of-the-art facilities Pi customer care High-quality vehicle selection Knowledgeable and friendly staff Transparent and honest transactions State-of-the-art facilities Pioneering automotive technology Unparalleled driving experience Commitment to excellence Elegant showroom ambiance Exclusive BMW models available Proactive and responsive communication Efficient and streamlined processes Strong reputation for customer satisfaction More
by Mariusz Kwiatkowski
Employees Worked With
Joshua Schneider
December 15, 2023
My service advisor Brendon Chervinko was very knowledgeable and knew exactly what my BMW needed to keep running like new. Appreciate his efforts! knowledgeable and knew exactly what my BMW needed to keep running like new. Appreciate his efforts! More
by Ivan.flores74
