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Bill Jacobs BMW
Naperville, IL
3,260 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,260 reviews
December 15, 2023
Gracious, kind, extremely knowledgeable, NO pressure felt at any time during the process. One of the best car buying experiences we have ever had. at any time during the process. One of the best car buying experiences we have ever had. More
by sfass1007
December 14, 2023
Awesome buying experience with Bill! Super knowledgeable & honest, can’t ask for anything more. TheresE S Super knowledgeable & honest, can’t ask for anything more. TheresE S More
by therese.skalnik
Employees Worked With
December 13, 2023
Khalil was great! He was friendly, personable and professional. Returned and initiated calls, text and emails on a very timely basis. Kept us informed as to vehicle He was friendly, personable and professional. Returned and initiated calls, text and emails on a very timely basis. Kept us informed as to vehicle availability, configurations and pricing. A pleasure to work with. More
by jimdore01
Employees Worked With
December 13, 2023
Excellent service and responsiveness by the entire sales team. Shyann did a wonderful job walking us through the various vehicles and financing options. We were very happy with our overall experience. team. Shyann did a wonderful job walking us through the various vehicles and financing options. We were very happy with our overall experience. More
by John Smith
December 09, 2023
Giovanna at Bill Jacobs BMW is excellent to work with. We have purchased two cars from her. Her client service and relationship skills are excellent and she works very hard to get you everything you want We have purchased two cars from her. Her client service and relationship skills are excellent and she works very hard to get you everything you want at the best price possible. We love working with the entire staff at Bill Jacobs. More
by Rmalho2
Employees Worked With
December 08, 2023
I recently had the pleasure of purchasing a new BMW X7 2024 and I wanted to share my exceptional experience, particularly due to the outstanding service provided by Giovanna Montalvo From the moment we 2024 and I wanted to share my exceptional experience, particularly due to the outstanding service provided by Giovanna Montalvo From the moment we entered the dealership, welcomed us with professionalism and warmth. Her extensive knowledge was evident, as she expertly guided us through the features and specifications, helping us find the perfect fit for our needs and preferences. The level of customer service was exceptional as Giovanna went above and beyond to ensure that every aspect of buying experience was pleasant. I would highly recommend Giovanna to anyone considering a BMW purchase. Her expertise, professionalism and commitment to customer satisfaction is truly commendable. More
by minnubhaikirrak
Employees Worked With
December 08, 2023
Purchase two new BMWs there in the last few years and the people were fantastic people were fantastic More
by Btelander
Employees Worked With
December 08, 2023
I purchased my car at Bill Jacobs BMW because Shaun was wonderful the selection fantastic! wonderful the selection fantastic! More
by gorskigirl
Employees Worked With
December 08, 2023
Very efficient buying process. Very helpful employees. Great environment we felt very comfortable dealing with our sales person. He was clear and very straight forward. No pressure Very helpful employees. Great environment we felt very comfortable dealing with our sales person. He was clear and very straight forward. No pressure playing games. More
by Nilsonr
Employees Worked With
Joshua Schneider
