
Bill Jacobs MINI
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Went in for my 1st car service appointment, and Mitch Shefveland was very helpful. Despite how busy it was, he was professional and assisted me in a timely manner. It went smoothly and I didn’t have to w Shefveland was very helpful. Despite how busy it was, he was professional and assisted me in a timely manner. It went smoothly and I didn’t have to wait too long. More
Had a great experience with Mitchell! He helped me in and out of an oil change extremely quickly and was polite and quick in everything he did. He helped me in and out of an oil change extremely quickly and was polite and quick in everything he did. More
Mitchell Shefveland always makes sure to get me in and back out on the road as fast as possible. Always very much appreciated back out on the road as fast as possible. Always very much appreciated More
I was able to schedule an appointment for the next day. The problem was quickly diagnosed and thoroughly explained by my Service Advisor Mitch. I was offered a loner car but chose to wait for my car to be The problem was quickly diagnosed and thoroughly explained by my Service Advisor Mitch. I was offered a loner car but chose to wait for my car to be repaired. The waiting area is comfortable. In a few hours I was on my way. More
I have been a customer here for several years. ..they always provide top-notch service. Easy to make appointments, courteous, and professional. I have purchased two Mini Countrymen from here as wel ..they always provide top-notch service. Easy to make appointments, courteous, and professional. I have purchased two Mini Countrymen from here as well. Always a positive experience! More
The dealership was clean and orderly. Cars were presented in a fun fashion for potential buyers to look at them in depth. I was greeted immediately by staff who offered me a seat and a be Cars were presented in a fun fashion for potential buyers to look at them in depth. I was greeted immediately by staff who offered me a seat and a beverage. Very kind and updated me on my wait until I was seen at my scheduled time. When I met with Mitch, he was kind enough to walk me over the process, hear my concerns regarding my vehicle and advised how the service would proceed. Mitch was very detailed and helpful with explaining all steps in the process as well as assuring me issues with the vehicle would be resolved. Mitch was a pleasure to work with and happy to work with him again. More
Mitchell was very friendly patient and accommodating. He explained the service that was needed and he kept me informed throughout the process! He explained the service that was needed and he kept me informed throughout the process! More