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Bill Jacobs Volkswagen
Naperville, IL
495 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 09, 2018
Worst car buying experience I have ever had
Just purchased a vehicle from this dealership and the experience was horrible to say the least. Nothing that was agreed upon was done and salespeople
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by Buyer9647
Employees Worked With
Peter Liberti
August 28, 2018
Service is terrible, VW engineering bad
Bill Jacobs VW’s service is terrible. The 2017 VW Golf has an engineering flaw in the sunroof that causes the drains to get clogged with dirt. Most su
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by Wheaton driver
Employees Worked With
Sam Sweis, GM
June 29, 2018
Great first car purchase
Alana really made my first purchase easy and explained everything to my mom and I so we could understand it. I was nervous about buying my first car,
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by mikebloss
Employees Worked With
Alana
Dealership Inventory (239 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
