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Bill Jacobs Volkswagen
Naperville, IL
500 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 15, 2015
Great Experience. Very pleased with my purchase!
Sincerely want to give A Great Big Thank You to Matt Cameron, the Sales Advisor who sold me my certified pre-owned 2014 Golf. Matt's extensive knowle
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by Das Rabbit Golf
Employees Worked With
Matt Cameron, Nick-Used Car Manager, David Ketza
March 07, 2015
Wonderful
This is the second car we have purchased , both times we worked with Otis. Our experience was nothing but delightful. Otis is a wonderful sale rep. Th
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by Tim
Employees Worked With
otis
February 09, 2015
"True Statificed Customer"
Great experience at Bill Jacobs VW in Naperville. Been looking for a car saw some cars on the web site. Decided to visit Bill Jacobs first, then on to
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by karen
Employees Worked With
Cesar-sales, Nick Used Car Mgr., Jason finance Mgr
Dealership Inventory (328 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
