Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs Volkswagen
Naperville, IL
480 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 06, 2014
Great experience! Great Service!
My husband and I just bought a used 2012 VW Tiguan. We worked with Otis who is absolutely awesome! He is kind, professional and really took the time t
More
by annais9
Employees Worked With
Aurimas "Otis" Alfimovas
November 03, 2014
No Problems
An easy transaction. PJ balanced helpful readiness with allowing us space as we looked at Passats. Once we decided to purchase, the entire process t
More
by VeeDub Buyer
Employees Worked With
PJ South, sales; NIck, used car mgr.; Jason, fiance mgr.
October 24, 2014
purchased a used car
Overall good service, knowlegeable, and friendly. Purchased in July and continue to have good service regarding car washes and various questions I've
More
by phaiduck
Employees Worked With
Cesar, Donnie, Nick
Dealership Inventory (242 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
