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Bill Jacobs Volkswagen
Naperville, IL
484 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 16, 2014
Best Car Buying Experience Ever
Purchasing a car can definitely be a stressful experience, but Otis made the experience one of the best I have ever had. We needed to purchase a car
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by xdrxs
Employees Worked With
Otis, Sevan
August 16, 2014
My new 2012 Chrysler 300
I worked with Otis for over a month. I stopped in to test drive 2012 Chrysler 300 with other sales person after waiting for 45 min the salesman told m
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by joe.roberts.12720100
Employees Worked With
Otis Sales, Nick Used Car Mgr, Jason Finance Mgr
August 15, 2014
Car buying experience
Otis is a great salesman that makes his customer's buying experience as pleasant as possible. He was extremely knowledgeable, and made us feel very co
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by anna3com
Employees Worked With
Otis, Sevan
Dealership Inventory (254 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
