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Bill Jacobs Volkswagen
Naperville, IL
483 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 29, 2014
New VW EOS Purchase
Kris Tuchinskiy was exceptional with his approach and demeanor and Otis was great and took the time to make sure I had all the information I needed an
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by jgard142
Employees Worked With
Otis & Kris
June 24, 2014
Easy - no pressure experience
Just bought a 2009 Routan and these guys and the manager were great. Trade in price was okay and the van price was good. Did the finance paperwork in
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by jboss15
Employees Worked With
PJ in sales. Nick in finance
June 23, 2014
Great Experience
I came to the Naperville VW dealership on Friday (6/20) because I found a Honda online that fit my price range and assorted other parameters set by a
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by MaureenHertz
Employees Worked With
Nick (Used Car Sales Manager), Otis,
Dealership Inventory (269 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
