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Bill Jacobs Volkswagen
Naperville, IL
486 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 26, 2014
Excellent Customer Service
I am leasing a new Tiguan from Bill Jacobs VW. I am very impressed with the level of customer service from this dealership. There was a small issue
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by TiguanS
Employees Worked With
Otis, Kris
July 22, 2014
Thank You
First things first the staff of bill Jacobs VW are outstanding at their jobs but there's two people that really will make a life lasting impression on
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by Jleckbee
Employees Worked With
Aurimas "Hollywood Otis" Alfimovas, Jason K.
July 20, 2014
New Passat TDI SE Purchase
Excellent, friendly, no-pressure, thorough service. Otis and Dave made sure all our questions were answered about possibly buying a diesel car, and co
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by DLP123
Employees Worked With
Otis, Dave
Dealership Inventory (258 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
