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Bill Jacobs Volkswagen
Naperville, IL
482 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 29, 2014
My wife and I were shopping for an used VW Tiguan and
since they offered a white 2012 Tiguan for a pretty good price we went to Bill Jacobs on 01/25/14. A sales representative (Greg Smith) took very well
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by MThumm
Employees Worked With
Greg Smith and Sales Manager Dave
August 21, 2013
I was in the market for a new Jetta GLI and I knew
exactly which trim I wanted. I did a bit of research before coming in to the dealership and contacted the sales department and spoke with Kevin to in
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by sdvergara
Employees Worked With
Rodney Garmon
August 21, 2013
After testing other vehicles the experience at Bill
Jacobs Volkswagen was pleasant considering purchasing a car is not a fun experience. The car was purchase mainly for my wife's use, so it was import
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by jmh1942
Employees Worked With
Kelly Kuckelman
Dealership Inventory (251 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
