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Bill Jacobs Volkswagen
Naperville, IL
484 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 28, 2013
Bill Jacobs VW was by far the best car buying experience
of my life! We went in looking for a car for me, and because we were treated like gold ended up buying a car for my fiancee as well. From the moment
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by jbrooks539
Employees Worked With
Cesar, Pete, and Jason
June 27, 2013
I had my engine rebuilt on my 2006 VW Jetta TDI and the
engine had a misfire. I took it to Bill Jacobs Dealership and they were able to diagnose the issue.
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by kriaz90
Employees Worked With
Dan Service advisor
June 21, 2013
No pressure, straightforward, no nonsense sales and
finance process. Very professional dealership. Sales rep, Manager and Finance people were all great. I would recommend this dealer to others
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by hakdaddy
Employees Worked With
Cesar in Sales and Donie in Finance
Dealership Inventory (246 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
