Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs Volkswagen
Naperville, IL
495 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 07, 2014
I purchased a 2013 VW Passat SE this past weekend and
could not be happier with the service and knowledge not only by the dealership, but from my sales rep Aurimas "Otis" Alfimovas. Otis helped direct m
More
by ryanswitzer2014
Employees Worked With
Aurimas "Otis" Alfimovas
March 31, 2014
Great experience
It was my last car dealer visit for the day after spending 6 hours at other places; found car, great price, thank you Bill Jacobs VW.
More
by DaveWrobel
Employees Worked With
Otis in sales, Nick used car manager, and Jason finance manager
February 28, 2014
No hard pressure sales talk. Honest, up front figures to
give customer the best deal available and ensure you get the right car for you, not them. Clean and welcoming dealership with excellent facilities,
More
by worldpoints
Employees Worked With
Matt
Dealership Inventory (239 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
