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Bill Kay Buick GMC
Downers Grove, IL
1,343 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,343 reviews
July 07, 2022
My time with the people in the service department began with a phone call it then knew I was with the right dealership they were kind and fair with a phone call it then knew I was with the right dealership they were kind and fair More
by sharoncurtis1977
Verified CustomerEmployees Worked With
Brian Wilson
Helpful July 06, 2022
Enjoyed my experience for the most part. Wish they would have been up front with dealer fees ect Wish they would have been up front with dealer fees ect More
by T
Employees Worked With
July 06, 2022
I bought a car from here and it was a fast and easy process. The dealership was clean and the employees were very friendly. Highly recommend it to anyone looking for a car! process. The dealership was clean and the employees were very friendly. Highly recommend it to anyone looking for a car! More
by Andrey.simon
June 30, 2022
Not painful calmed my nerves. John and Randall were awesome in helping me out. Would come back John and Randall were awesome in helping me out. Would come back More
by radtke_dawn
June 26, 2022
As full-time RV'ers, we landed at Bill Kay GMC after our 2012 2500HD blew a turbo pipe - a failure of a factory part, installed by a dealer in AZ, after 18 months. While GMC seemed ready to stand behind 2012 2500HD blew a turbo pipe - a failure of a factory part, installed by a dealer in AZ, after 18 months. While GMC seemed ready to stand behind their 24 mo warranty, there were simply no parts to be found. We waited for over 3 weeks, stuck in place with our trailer, incurring unplanned expenses, while each day the Service Dept had to roll the dice to see if they might get a part. Brian Wilson in Service was as helpful as humanly possible, while dealing with the shortage and lack of forecast. All in all, a HORRIBLE experience from a GMC warranty perspective - but a good one with respect to the dealership's handling of our situation. More
by Djfontaine
Employees Worked With
Brian Wilson
June 25, 2022
They r very friendly and they do there best to make u happy they will go above and beyond for u. happy they will go above and beyond for u. More
by Cheryl jones
