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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,336 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,336 reviews

July 01, 2020

Service department very helpful and accommodating. No pressure to repair if you were unsure will continue to use Bill Kay for service and may decide to purchase a new vehicle. More

by ritaclifford
Recommend Dealer
Yes
Employees Worked With
Sam, Brian
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 30, 2020

Well I wasn't happy about the way my truck was left on the inside. The steering wheel and driver's door had oil spots. More

by bookmeken@att.net
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, very helpful and courteous.
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Jul 01, 2020 -

Bill Kay Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 29, 2020

Sales team ,professional, explains cars, friendly, communication about cars, listens, supportive, caring, and a family type environment, calm, together as a team, resourceful, experienced,introducing. More

by nadellgtn24
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Eubanks, Raul Negron, Dan Imundo, Sevil Begolli
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 29, 2020

I received the best from my sales man John, the whole experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with More

by Jephious.morris
Recommend Dealer
Yes
Employees Worked With
John Marcus, Dan Imundo
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 29, 2020

I was able to get in at the time that I needed everyone was very professional and the appointment was completed on time thank you More

by bayoungdahl
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 29, 2020

Fast and reliable service. Knowledgeable staff and a really easy process for getting my vehicle fixed correctly the first time and within the agreed upon time frame. More

by Grnoel
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 29, 2020

Oil change and tire rotation There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. More

by linda77
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 27, 2020

Very thorough explanation of service. Top notch! Highly satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. More

by rolf0
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Jun 30, 2020 -

Bill Kay Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 26, 2020

Amazing Salesman Jack was simply amazing at helping me to make the best decision for a car. he was very informative and knowledgeable. Everyone was super friendly an More

by rmsmith04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Eubanks
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Jun 29, 2020 -

Bill Kay Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

Helpful
June 25, 2020

These guys are the best. Super qualified, courteous and they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bil More

by chrisfetter
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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