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Bill Kay Honda

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.7
1,562 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,562 reviews

May 20, 2021

Excellent customer service and friendly staff. They were patient and even made accommodations for me and my elderly mom. I really felt safe while there. More

by Instantsuccess1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
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May 20, 2021 -

Bill Kay Honda responded

Thank you for leaving us a review! We're thrilled that you felt comfortable with us, and we look forward to helping you and your mother with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda!

May 19, 2021

Larry was great. No pressure at all. Very professional and easy to work with. The entire car buying experience was smooth and easy and painless. More

by cubsproat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda! It's great to hear that Larry was able to assist you with choosing the right car for you, and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 17, 2021

We have bought from Bill Kay Honda before and this is my second CRV purchased from Bert. We traveled from Ford County, Illinois because we like how he has treated us. More

by mid west purchaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2021 -

Bill Kay Honda responded

Congratulations on your new CRV! Thank you for sharing your thoughts about your experience with Bert here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

May 17, 2021

After shopping at multiple dealers, this one was the best. Began shopping online & was contacted within minutes. Bert was very knowledgeable & helpful. Bill Kay Honda has GREAT deals. More

by jklstoecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Bert and the team were able to help, and we hope to see you again!

May 16, 2021

Joe was great to do business with. As a first time car buyer, I felt that he was fair and honest throughout the entire process. He was also very friendly which made it a great overall experience. More

by Joe R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 16, 2021

I travel from Tinley Park to come to this dealership, the service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! More

by mariannegaynor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grigaliunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Boie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael , Kathleen Omay, Samuel Rios, Danielle Williams
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May 16, 2021 -

Bill Kay Honda responded

We are very happy to have provided you, Marianne, with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2021

I think that the service was very poor. I am not happy with my last two service experiences. I’m thinking about not buying another Honda vehicle because I don’t like the quality of the service department More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Omay
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May 30, 2021 -

Bill Kay Honda responded

Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 12, 2021

The best service department team in the industry. B and K is number one. Should train other service departments on how to be number 2. More

by Marine One Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
May 13, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business, Leo!

May 11, 2021

I've always received excellent service from this dealership and Sam and the other service personnel take the time to explain the work that is needed, provide options, and they are great to work with More

by mlm0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
May 12, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

May 10, 2021

I've been a customer for many years. I have never had a negative experience with service (or sales.) There's another Honda dealer one block from my office in Chicago. But Bill Kay in Bourbonnais is wor More

by ORBERTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Kathleen Omay, Samuel Rios
Report | Print
May 10, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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