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Bill Kay Honda
Bourbonnais, IL
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,561 reviews
December 14, 2020
The wait time was reasonable as well as the bill. The waiting area was clean and comfortable. There was going to be a small delay if I wanted to wait for the complimentary alignment check which was expla waiting area was clean and comfortable. There was going to be a small delay if I wanted to wait for the complimentary alignment check which was explained to me in advance. I was glad I was given the option to wait or pass on the alignment check. More
by NOEMAIL_G.READER
Verified CustomerEmployees Worked With
Kathleen Omay
December 14, 2020
I brought my SUV in due to low pressure message. They were actually to high in pressure. They were adjusted. Fine. Only wish my clock would have been set back to right time. were actually to high in pressure. They were adjusted. Fine. Only wish my clock would have been set back to right time. More
by typeone55
Employees Worked With
I corresponded with a female.
December 14, 2020
Great experience with Sam. He was thorough and very helpful. We have been bringing our car to this dealership for years and have always had very friendly and knowledgeable people who provide great cust helpful. We have been bringing our car to this dealership for years and have always had very friendly and knowledgeable people who provide great customer service. More
by W.ahearn
Employees Worked With
Samuel Rios
December 14, 2020
Outstanding service representatives who give you personal attention and explain all procedures and charges in plain simple English. Can’t say enough positive things about them. attention and explain all procedures and charges in plain simple English. Can’t say enough positive things about them. More
by jtm440
Employees Worked With
Kathleen Omay, Samuel Rios
December 11, 2020
This is our 4 Honda we have bought from Bill Kay. We go back because we are always treated fairly. Bert is great to work with. back because we are always treated fairly. Bert is great to work with. More
by tombreiten
December 10, 2020
As always, Bert is the man! Honest friendly, and straightforward in all our dealings. Great service and patience. Highly recommend Bert at Bi Kay Honda! straightforward in all our dealings. Great service and patience. Highly recommend Bert at Bi Kay Honda! More
by kim_deyoung
Employees Worked With
December 09, 2020
Every time I go to Bill Kay Honda I am always treated very well. Every one greets you and keeps you informed on the progress. very well. Every one greets you and keeps you informed on the progress. More
by stitch1
December 08, 2020
I never have a problem getting in for maintenance when I I never have a problem getting in for maintenance when I need to which isn't easy with my schedule. Everyone is always pleasant and greets me with a I never have a problem getting in for maintenance when I need to which isn't easy with my schedule. Everyone is always pleasant and greets me with a smile. More
by wesselsve
Employees Worked With
Kathleen Omay, Samuel Rios
December 07, 2020
Staff was very friendly and helpful. The service was excellent. I would make future purchases at Bill Kay Honda. The facility was clean and organized. excellent. I would make future purchases at Bill Kay Honda. The facility was clean and organized. More
by Bean
Employees Worked With
