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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

February 22, 2020

From meeting our salesmen, taking the test drive, closing the deal, finishing with the finance person, our salesman explaining the workings of the interior, to taking possession of the car. It all went quite More

by jcm1198-06
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gramera, business manager
Feb 23, 2020 -

Bill Kay Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bill Kay Honda!

February 20, 2020

Great place to buy or lease a car. Everyone is very professional. I have bought or leased 3 vechicals through Arael and he has always made learning the new features of the car easy. The service departm More

by ephrem310
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay, Arael Serrano, Samuel Rios
Feb 21, 2020 -

Bill Kay Honda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

February 18, 2020

Always courteous and helpful very qualified work . I will send people here that need work or service. Customer waiting room always clean and comfortable. I’m very satisfied with the business More

by smdaa85
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Feb 18, 2020 -

Bill Kay Honda responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2020

It was quick and easy to set up an appointment for my civic, even during the middle of the work week. They estimated 45 minutes for the work to be completed and it only took 40 minutes. I felt valued as More

by smwhalen
Recommend Dealer
Yes
Feb 13, 2020 -

Bill Kay Honda responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2020

Relatively painless.... there was an issue with a charge but after further discussion it was worked out. Paperwork was straight forward, no surprises like some dealerships. AND when I was asked if I wante More

by byby987
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle William's. Five stars
Feb 12, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope to work with you again in the future.

February 11, 2020

Bill k Honda does great job.I have a good feeling about this facility. They are cooperative and helpful. I appreciate your business. Thanks for your service. More

by Meg
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grigaliunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Chouinard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay, Arael Serrano, Samuel Rios
Feb 11, 2020 -

Bill Kay Honda responded

Hi Meg, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

February 10, 2020

battery Our battery died so I had it recharged at our home and drove it to the Honda Service Dept. to have the battery checked. As it turned out our battery More

by JAYPCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Mendez
Feb 10, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback. It's great to hear that our service department was able to help you out and we hope to see you again soon!

February 10, 2020

Has always been a joy to due business at this center. Service reps are the best and always take care of our needs.Numerous contact calls till matter was resolved to the satisfaction of all parties. Alan More

by Burkhalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Feb 10, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

February 08, 2020

We truly had a pleasurable experience dealing with everyone we met and dealt with at Bill Kay. Both salesmen were excellent. I would definately refer. More

by jbonczalski
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Omay
Feb 09, 2020 -

Bill Kay Honda responded

Hi, Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 07, 2020

Very pleased with the work done on my Honda CR-V. Kathy was great to work with. She explained the reason for the work needed and it was a success! More

by PARKER5153
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Feb 07, 2020 -

Bill Kay Honda responded

We are very happy to hear that Kathy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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