
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Awesome! My experience with Bill Kay Honda was excellent. I had the option to make my purchase at a dealership much closer to home but received a referral to My experience with Bill Kay Honda was excellent. I had the option to make my purchase at a dealership much closer to home but received a referral to visit Bert Trvz at Bill Kay. I am glad I did. I was undecided on a few specs on my new Honda but Bert Trvz took the time to help me make the right decisions. In order to help speed up the finance part of buying a car, Bert took the initiative to have me fill out paperwork ahead of time to reduce the amount of time spent at the dealership. I am extremely satisfied with my new Accord and will recommend Bert Trvz and Bill Kay Honda! More
Top Shelf Service I skip servicing my vehicle at BRAD Barker HONDA (where I live) because of the courtesy, respect, and professional treatment I get at Bill Kay. I’ve n I skip servicing my vehicle at BRAD Barker HONDA (where I live) because of the courtesy, respect, and professional treatment I get at Bill Kay. I’ve never traded at BRAD Barker so I have no opinion other than their oil change is about $20 more so I time my Odyssey’ servicing when I’m w my wife’s family who lives within 35 miles of Bill Kay. Bert Trvz won me over from the beginning. More
Overall a good experience. Vehicle had to be brought in from another dealer, and it and when it was inspected it was determined when the other dealer filled the tank, he inadver Vehicle had to be brought in from another dealer, and it and when it was inspected it was determined when the other dealer filled the tank, he inadvertently put in bad gas. This forced me to have to wait a couple of days while the fuel system was drained and cleaned which obviously I was not happy about. This obviously was not their fault, and the service department seems to have done an excellent job of correcting the problem. More
2013 CRV Torque converter went out at 85,000 miles. I expected more from a Honda product. Sam Rios went to bat for me and Honda agreed to help offset the expen Torque converter went out at 85,000 miles. I expected more from a Honda product. Sam Rios went to bat for me and Honda agreed to help offset the expense. I am grateful for the help from Honda but still disappointed that my CRV failed so soon. I think Honda quality is slipping. Sam Rios is the only reason I will consider buying another Honda. More
Alan is an outstanding service representative. We look forward to working with Alan Heimberger whenever our setvice is due. We trust him 100 percent to take care of us and our car! We look forward to working with Alan Heimberger whenever our setvice is due. We trust him 100 percent to take care of us and our car! More
Warranty work we worked through the service department on issues that occurred just outside the warranty time had expired. The service department worked through Ho we worked through the service department on issues that occurred just outside the warranty time had expired. The service department worked through Honda and their customer service department to work out a very fair deal to get the work done. More
Excellent visit and speedy Woman at service area was super friendly as well as the cashier... I always have a great experience here. The waiting room is always clean as well Woman at service area was super friendly as well as the cashier... I always have a great experience here. The waiting room is always clean as well More
Fantastic we had a very pleasant time purchasing our vehicle. Bert went above and beyond to assist us in making the best decision for our family. Bert was swam we had a very pleasant time purchasing our vehicle. Bert went above and beyond to assist us in making the best decision for our family. Bert was swamped but still managed to aid us in any way possible. We would recommend him to anyone. More
The best most experienced repair service I’ve ever had !! I’ve had all my services weekly monthly as scheduled now I’m scheduled taken care of at that facility and I know the service manager. They are very v I’ve had all my services weekly monthly as scheduled now I’m scheduled taken care of at that facility and I know the service manager. They are very very experience and very good!! More
Ease of purchase The salesman was knowledgeable and easy to work with during the process. The dealership has a welcoming ambiance. The service department was meticul The salesman was knowledgeable and easy to work with during the process. The dealership has a welcoming ambiance. The service department was meticulous in preparing the car leave the dealership. More