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Bill Penney Toyota

Huntsville, AL

3.4
781 Reviews
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4808 University Dr NW

Huntsville, AL

35816

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Showing 781 reviews

November 26, 2011

The first day we just looked at vehicles - got information to reveiw before we did a test drive. Will was most helpful - answered all our questions, easy to talk with, a relaxed meeting. The nex More

by woodspook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Conner
Nov 28, 2011 -

Bill Penney Toyota responded

Thank you for the review. We appreciate your business. Cindy Huet Customer Experience Director

November 21, 2011

Jason and the entire team did an excellent job selling me my first Toyota. Top notch salesman and value added to the dealership! Would recommend to all! Vr LTC Gregory K. Haywood More

by Solo03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bolkins
Nov 22, 2011 -

Bill Penney Toyota responded

Thank you for all the great compliments. We truly appreciate your business. Cindy Huet Customer Experience Director

November 18, 2011

I bought a CPO vehicle. I am satisfied with the professionalism of the dealership. It was an easy experience. The inventory was good (you have lots of choices). The customer handling was good. I wi More

by Pb2pb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Robertson
Nov 21, 2011 -

Bill Penney Toyota responded

Thank you for the comments. We are so glad that you had a great experience. Cindy Huet Customer Experience Director

November 10, 2011

This was not my first great experience with Bill Penny but I had forgotten how they all go above and beyond what you would expect, especially my sales rep Venson Lett. From the start he was very helpful i More

by chuu99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venson Lett
Nov 10, 2011 -

Bill Penney Toyota responded

Thank you for the wonderful comments. We appreciate your business. Cindy Huet Customer Experience Director

November 07, 2011

What is usually a very tedious job turned out to be a What is usually a very tedious job turned out to be a very enjoyable experience. Tyler really knew all aspects of every model that I was interested More

by lizlawler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Roth and David Cantrell, Greg and others
Nov 07, 2011 -

Bill Penney Toyota responded

We apprecite your business and you taking the time to rate our dealership. Cindy Huet Customer Experience Director

November 05, 2011

Dewayne, our salesman, was very helpful in finding the Prius closest matching what we were looking for. He also gave us the best price of the dealers we had contacted, without the high pressure often asso More

by comfortrh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne Webb, Gregg Garrison
Nov 07, 2011 -

Bill Penney Toyota responded

Thanks for the great comments. We appreciate your business. Cindy Huet Customer Experience Director

November 03, 2011

My experience at Bill Penney was really good. I am a previous owner of a 03 Camry which I enyoyed but figured now was the time for a upgrade. I live in Decatur,AL. The day my husband & I came to Bill Pe More

by joann turney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remember salesmans name Doug George
November 02, 2011

DeWayne Webb was more than likely one of the nicest salesmen there is in the world. We are an older couple, very set in our ways, and he kept us happy. Bill Penney was a very nice dealer and we would More

by finneyek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dewayne webb
Nov 03, 2011 -

Bill Penney Toyota responded

Thank you for all the wonderful comments. Dewayne Webb does a great job for us. We appreciate your business. Cindy Huet Customer Experience Director

November 02, 2011

Stopped by on Saturday afternoon and bought my new car that afternoon. Tommy Terrell new I wasn't quite sure what I wanted, so he drove us around looking at all the cars on the lot. Tommy knows his prod More

by hwp110fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
Nov 03, 2011 -

Bill Penney Toyota responded

Thanks for the great comments! We truly appreciate your business! Cindy Huet Customer Experience Director

November 01, 2011

Tommy was very knowledgeable, helpful, and friendly throughout the purchase process. He anticipated my questions and concerns and responded appropriately. He provided outstanding customer service wit More

by mayesmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
Nov 02, 2011 -

Bill Penney Toyota responded

Thanks for all the wonderful comments. We appreciate your business! Cindy Huet Customer Experience Director

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