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Bill Ray Nissan

Longwood, FL

4.7
1,856 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center Bill Ray Nissan insists on only the best for their customer satisfaction. We do not just want your business today... we want you to come back in the future, too.
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2724 US-17

Longwood, FL

32750

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Showing 1,856 reviews

November 09, 2023

DARREN THOMPSON IS A GREAT PERSON TO WORK WITH, VERY KNOWLEDGEABLE AND COURTEOUS.. THUMS UP TO BILL RAY NISSAN! More

by REVERSEAUTOCOLOREXPRESS
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 09, 2023

Slow to acknowledge or greet me upon arrival. There were several employees right across from me in the service bay. They stood there and talked with each other, and then they all walked off with More

by IALADAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Nov 13, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

November 09, 2023

When it comes to simple oil changes, they are fine. But if it’s something bigger and especially if it’s something that should be covered under warranty, they will simply stop replying to your emails. I More

by USER726892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

Nov 13, 2023 -

USER726892 responded

Oh that’s funny, you couldn’t reply to my emails that I sent A MONTH AGO, but now you’re quick to respond to a negative review calling you out. A simple “we’re still looking into your issue” would have been perfectly fine with me, but you couldn’t even do that. You had ample time to avoid this and instead you chose to simply ignore me and any future potential customers deserve to know that if they come to you with a legitimate issue, that they might not even get an email response, much less have the problem actually fixed.

November 09, 2023

I've been coming to Bill Ray Nissan for the past 2 years and I am very pleased with the service. Very nice and friendly staff. They are fast and efficient. More

by J1CABO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 09, 2023

Great job, ready as promised. Only thing was I had to reset all of my preferences. More

by RELIVLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Zack D. was very knowledgeable and understood my concerns. Very pleasant and kind. Thanks for all you do More

by STOMENGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Bill Ray Nissan is always a pleasure. I am very comfortable in their lounge waiting for me car. Thank You! More

by 37IDAK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Antonio from parts and service is an excellent person, he was always attentive and ready to seek the best help More

by GE_PRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

We bought a vehicle yesterday from Mary Ann Toro. Mary Ann is a true and considerate sales consultant. She and John Sicoli in Finance were awesome. Professional, personable, efficient and put tog More

by phyllisbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sicoli
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Very clean and friendly staff. Also up date technology. Fast and efficient. Also economical. Appreciate it. More

by romanperez89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

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