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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
September 06, 2021
First time to have my 2020 F250 7.3 liter gas serviced at Utter. I will be back again thanks to Eddie Church!!! The quality of work and the price next to the drive in lubes and tire service was fr more super Utter. I will be back again thanks to Eddie Church!!! The quality of work and the price next to the drive in lubes and tire service was fr more superior. Utter Ford cares about their customers More
by evans1921
Verified CustomerEmployees Worked With
September 04, 2021
Very professional and friendly. Did a great job in a timely manner. Keep up the good work. Eddie did a great job and let me know of future services needed on my vehicle 🚗 timely manner. Keep up the good work. Eddie did a great job and let me know of future services needed on my vehicle 🚗 More
by Ford Folks
Employees Worked With
September 03, 2021
Tony King our service writer took excellent care of our vehicle recall needs and was able to have the repairs completed promptly. Another great experience with Bill Utter Ford! vehicle recall needs and was able to have the repairs completed promptly. Another great experience with Bill Utter Ford! More
by cc005cjs
Employees Worked With
Tony King
September 03, 2021
Alex did a great job. I was their for a "works" service and vehicle inspection and he went above and beyond in making sure all of my needs were met. and vehicle inspection and he went above and beyond in making sure all of my needs were met. More
by mudhoneyman
Employees Worked With
Alec Celis
September 03, 2021
These folks are always honest, straightforward, polite and efficient. Great team to work with! Aaron, the service agent was great. The waiting room is also pleasant. and efficient. Great team to work with! Aaron, the service agent was great. The waiting room is also pleasant. More
by gregorydugan
Employees Worked With
September 02, 2021
Everyone was easy to deal with! Very professional! Due to shortage of inventory Micah stayed in touch with me until we found the best vehicle. shortage of inventory Micah stayed in touch with me until we found the best vehicle. More
by PUCKETTRAY8
September 01, 2021
Everything was good. Alex, the service guy was very attentive and explained to me all the processes. The service was quick and the pricing was reasonable. attentive and explained to me all the processes. The service was quick and the pricing was reasonable. More
by frank.thunyani
Employees Worked With
Alex
September 01, 2021
The whole experience at Bill Utter has been fantastic. I purchased a 2015 Mustang new from the dealer and got a killer deal and was treated very well. I have sense been back to them for repairs and warrant purchased a 2015 Mustang new from the dealer and got a killer deal and was treated very well. I have sense been back to them for repairs and warranty work. Service department is top notch as well. I had an issue with My rear suspension that was difficult to diagnose. They worked with Ford to fix it and got me back on the road. Really happy with my experience there. More
by jstephenhall01
Employees Worked With
Denise Wolfe
September 01, 2021
Was on a trip, blew a turbo cooling hose. I pulled into Bill Utter Service, Ed Church greeted me, diagnosed problem and in less than 3 hours I was back on the road, Bill Utter Service, Ed Church greeted me, diagnosed problem and in less than 3 hours I was back on the road, More
by Gdreyer61
Employees Worked With
