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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
August 27, 2021
Eddie Church does an excellent job. I always have a good experience when I bring one of my four Fords for service. I would recommend this dealership to others. experience when I bring one of my four Fords for service. I would recommend this dealership to others. More
by NHUIE
Verified CustomerEmployees Worked With
August 27, 2021
Tony was great. Will recommend him to family and friends. Kept me up to date on service and future service needed. Thanks Tony for your professionalism. Kept me up to date on service and future service needed. Thanks Tony for your professionalism. More
by RNBALL930
Employees Worked With
Christina Flook
August 27, 2021
That did a great job from beginning to end. Communicated with me via text - my preferred method. handled the transaction professionally. Excellent service throughout. I’ll go back with me via text - my preferred method. handled the transaction professionally. Excellent service throughout. I’ll go back More
by rob.haas
Employees Worked With
Micah
August 26, 2021
Greg Hall is an outstanding service writer. He makes every interaction pleasant even when is costs serious money. Always recommending Bill Utter Ford. What happened to Dave Underwood every interaction pleasant even when is costs serious money. Always recommending Bill Utter Ford. What happened to Dave Underwood More
by THMLEVENS
August 25, 2021
Service with a smile. All ways glad to see me. I was able to pay for my service with my reward points. I want more reward points. to pay for my service with my reward points. I want more reward points. More
by vaughninspections
August 25, 2021
They went over everything with me one by one and didn’t talk down to me. I was also impressed with how clean my vehicle was when done. I had no expectation of the service is going to be so quick but I was talk down to me. I was also impressed with how clean my vehicle was when done. I had no expectation of the service is going to be so quick but I was pleasantly surprised that I was able to pick up my car in two days and I really thought it would be longer. More
by maryrinkevich
Employees Worked With
Alex in service
August 24, 2021
I had a great experience! Eddie in the Service Department has always been my go to guy. He makes sure you are continuously updated and the job is done right. has always been my go to guy. He makes sure you are continuously updated and the job is done right. More
by JACEEKIEFER
Employees Worked With
August 24, 2021
My experience was great as always. Alex is always willing to help out with a smile as well as the porters! 😁Quicklane, keep up the good work!!!! 😉😃I will continue to bring my car to BUF. to help out with a smile as well as the porters! 😁Quicklane, keep up the good work!!!! 😉😃I will continue to bring my car to BUF. More
by ADREYIA
Employees Worked With
Other Employees :
Alex Celia, Ryan Davidson, Don Swift, Christina Flook, Sharon Moreno
August 24, 2021
What they lack in personality they make up for in performance. The service advisors are not very personable, but the service was completed promptly. I’d recommend the service advisors be more conscie performance. The service advisors are not very personable, but the service was completed promptly. I’d recommend the service advisors be more conscientious about the customers. More
by TSSTEPHENS
Employees Worked With
Don Swift, Christina Flook
August 24, 2021
I just like going to the Ford house due to me having a Ford and all paperwork is there. Phil T is a great car guy! Has taken very good care of my family. Ford and all paperwork is there. Phil T is a great car guy! Has taken very good care of my family. More
by embradford2610
Employees Worked With
Not sure if his name
