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Bill Utter Ford
Denton, TX
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,287 reviews
July 16, 2021
Have been with Bill Utter Ford in Denton and we have always had good people for sales and the service. Everyone are friendly and knowledgeable. always had good people for sales and the service. Everyone are friendly and knowledgeable. More
by flybill
Employees Worked With
Other Employees :
Don Swift, Mitzi Mangham, Kyle White, Christina Flook, Jan Slayton, Sharon Moreno
July 16, 2021
What a great experience with the service department. Greg was awesome. We will return. Customer service was great and Greg kept us up on the progress. was awesome. We will return. Customer service was great and Greg kept us up on the progress. More
by Deborah
Employees Worked With
July 16, 2021
Outstanding customer service all across the board. Always have a great experience thus far at Bill Utter Ford. Will continue to use Bill Utter Ford. Thanks guys!!! :) have a great experience thus far at Bill Utter Ford. Will continue to use Bill Utter Ford. Thanks guys!!! :) More
by ADREYIA
Verified CustomerEmployees Worked With
Other Employees :
Mike Lewis
July 15, 2021
Bob Lynn was fantastic to work with and the estimate matched the final cost. In addition, my car was completed sooner than the original timeline and the quality of work made it look like the collision matched the final cost. In addition, my car was completed sooner than the original timeline and the quality of work made it look like the collision never happened. More
by brad c
Employees Worked With
Bob Lynn
July 15, 2021
Bill Utter Ford has a superior service department!! They are efficient, thorough and reasonable. The staff treats their customers with the utmost courtesy and care! are efficient, thorough and reasonable. The staff treats their customers with the utmost courtesy and care! More
by Sandpiper
July 15, 2021
Great service friendly staff will come back !Why 25 Great service friendly staff will come back ! Why 25 words this is way I Usually don’t write reviews because you can’t take a simple yes it was a gre Great service friendly staff will come back ! Why 25 words this is way I Usually don’t write reviews because you can’t take a simple yes it was a great experience I have to explain myself I really don’t like explain myself. The letters a good dealership at this process is not correct More
by ROLAND4
Employees Worked With
July 14, 2021
I bought this truck new in 2019 and have always brought it back for service. I have always been very happy with the work and most of all the people who work hard to make my experience better. Thank you M it back for service. I have always been very happy with the work and most of all the people who work hard to make my experience better. Thank you My Utter . More
by Chuck 37
July 14, 2021
Don Swift always provides great customer service and I know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises. know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises. More
by Dakacasper
July 14, 2021
The service advisor, Alex, was professional and courteous. He also helped me with reviewing the details of my service contracts, warranty coverage, etc which another dealer did not do. I will be re courteous. He also helped me with reviewing the details of my service contracts, warranty coverage, etc which another dealer did not do. I will be returning to this service department again. More
by mike.santy1
Employees Worked With
Alex
July 14, 2021
First rate facilities. Had some warranty work done. Completed quickly. Only miss was that greasy hand marks were left on steering wheel center and my headliner. Simple error and simple fix that. Go Completed quickly. Only miss was that greasy hand marks were left on steering wheel center and my headliner. Simple error and simple fix that. Good place to do business with. More
by Car shopper
Employees Worked With
