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Bill Utter Ford
Denton, TX
4,286 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,286 reviews
Verified Customer
June 11, 2021
Always fast and professional, they always make sure everything is done right and in a timely manner. I am always offered a loaner when one is available. everything is done right and in a timely manner. I am always offered a loaner when one is available. More
by melandyb98
Employees Worked With
June 11, 2021
Fast, clean and efficient. Very knowledgeable about my vehicle and very friendly. Danny was very knowledgeable about my vehicle and gave me all the information I needed. vehicle and very friendly. Danny was very knowledgeable about my vehicle and gave me all the information I needed. More
by bill.emsoff
Employees Worked With
June 11, 2021
I bought out our lease. Everyone at Bill Utter Ford made this process very easy. I was in and out in no time. Great Service. this process very easy. I was in and out in no time. Great Service. More
by reomd
June 08, 2021
Eddie Church did a great job and is always appreciated! Bill Utter Ford has always taken care of us and we look forward to working with them in the future. Bill Utter Ford has always taken care of us and we look forward to working with them in the future. More
by chad.oden
Employees Worked With
June 08, 2021
Called to confirm timing for an appointment to get 2 new keys made. Showed up at 1:15 and told the service rep I have a hard stop at 2:15 does that work? He said yes, no problem. 2:05 rolls around and the keys made. Showed up at 1:15 and told the service rep I have a hard stop at 2:15 does that work? He said yes, no problem. 2:05 rolls around and the car was still sitting in the parking lot. Had to leave, come back and wait another 50 minutes for the keys. More
by JOHN.LARMER
Employees Worked With
Sharon Moreno
June 08, 2021
Did everything I requested and also took care of some issues I didn’t know about. Was able to replace my drivers side rear view mirror in the same day. Thought for sure that would have taken longer due t issues I didn’t know about. Was able to replace my drivers side rear view mirror in the same day. Thought for sure that would have taken longer due to COVID bs. Great bunch of people. More
by KELLYKUEHLER
Employees Worked With
Will Thomason, Jan Slayton, Sharon Moreno
June 08, 2021
Went in for an oil change. Took over 2 hours. I think that’s too long. Friendly people but they told us it would be an hour and it was over an hour before they even started. that’s too long. Friendly people but they told us it would be an hour and it was over an hour before they even started. More
by mscottjohn
Employees Worked With
June 07, 2021
The help I needed was specific. Don and Marcos the mechanic worked with me. I used specific parts not available at the dealership so I depended on shipping which was slow at best. The task at hand was mechanic worked with me. I used specific parts not available at the dealership so I depended on shipping which was slow at best. The task at hand was not emergent so time was not an issue. I always liked Bill Utter Ford and will continue to do business with them. More
by TPEYTON343
Employees Worked With
Marco the mechanic. , Don Swift
June 07, 2021
Easy to schedule service. Staff was great to work with. Justin Godfrey took great care of me. I was in & out in less than 1 hr. on a busy Friday afternoon Justin Godfrey took great care of me. I was in & out in less than 1 hr. on a busy Friday afternoon More
by 1217scw76
Employees Worked With
Justin Godfrey
