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Bill Utter Ford
Denton, TX
4,344 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,344 reviews
May 14, 2021
When my tow vehicle (F350) suffered an emissions control problem as we were leaving for vacation, Bill Utter got to it quickly. Though the first fix didn’t solve the issue, the Service Manager intervened to problem as we were leaving for vacation, Bill Utter got to it quickly. Though the first fix didn’t solve the issue, the Service Manager intervened to make sure the vehicle was fixed properly and even arranged a loaner car so I didn’t have to arrange transportation back and forth! Though we departed three days late, they salvaged our vacation. That’s good customer service! More
by PETAROS
Verified CustomerEmployees Worked With
May 13, 2021
The entire staff was amazing through out the whole process and I would recommend car buyers, does not matter if you are new or old, to take their business here! process and I would recommend car buyers, does not matter if you are new or old, to take their business here! More
by ChristianBennettcmb
May 12, 2021
Had a great experience. Adam and Toronto were both great. They did all they could to make me happy and keep me calm. Bill Utter is the beat! They did all they could to make me happy and keep me calm. Bill Utter is the beat! More
by Kingljm06
May 12, 2021
I highly recommend buying from Patrick “The Preacher.” He took great care of me and found exactly what I was looking for. Bill Utter Ford brought my truck to me from a sister dealership the same day I bought took great care of me and found exactly what I was looking for. Bill Utter Ford brought my truck to me from a sister dealership the same day I bought it. More
by Corey S.
May 11, 2021
I am still waiting to rate the quality of work performed. We had the roof rack repaired due to a manufacture defect. I took the tape off today. I noticed that the epoxy they used maybe didn't seal the en We had the roof rack repaired due to a manufacture defect. I took the tape off today. I noticed that the epoxy they used maybe didn't seal the entire piece. More
by cemaynard
Employees Worked With
Tony King
May 11, 2021
Great service great people ! Very friendly and willing to help we will being come back for sure as we are a Ford family and trust Bill Utter help we will being come back for sure as we are a Ford family and trust Bill Utter More
by sbossay5632
Employees Worked With
May 10, 2021
Had an appointment. Took a day off from work.. Got there @ 7 A.M.. Dealership called later to mention that they don't have the parts for the recall service and they would have to be ordered. @ 7 A.M.. Dealership called later to mention that they don't have the parts for the recall service and they would have to be ordered. More
by donstx
Employees Worked With
Not sure
May 10, 2021
Cory and the entire team that helped me with the purchase of my new Ford Bronco Sport Outer Banks was absolutely wonderful! From communication on initial interest to walking out the door with the keys, best of my new Ford Bronco Sport Outer Banks was absolutely wonderful! From communication on initial interest to walking out the door with the keys, best buying experience ever! More
by Jewel The Bronco
May 09, 2021
Bill Utter Ford dealership Service Department always goes above and beyond satisfaction whenever I have needed them. They know their business and are always prompt, kind and courteous whenever interacting wi above and beyond satisfaction whenever I have needed them. They know their business and are always prompt, kind and courteous whenever interacting with customers! More
by cynthiapolson3
Employees Worked With
Greg Hall
May 08, 2021
Amazing experience! We liked that there where no surprise dealer add on fees at the end . Thanks for the straightforwardness , and transparency! Friendly staff all around ! surprise dealer add on fees at the end . Thanks for the straightforwardness , and transparency! Friendly staff all around ! More
by Perez
Employees Worked With
Cory Cuellar
