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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
March 14, 2020
Pre-owned Purchase Was a great experience. Jason Robinson helped us again with another vehicle purchase, this time for our son. He interacted with our autistic son with Was a great experience. Jason Robinson helped us again with another vehicle purchase, this time for our son. He interacted with our autistic son with the "patience of Job." Jason is a true professional. More
by FREDM2
Verified Customer
March 13, 2020
All of the folks I worked with were of the highest calibre and most professional. They were most helpful in every respect. I would highly recommend. calibre and most professional. They were most helpful in every respect. I would highly recommend. More
by LHXDC
March 13, 2020
This dealership made my experience so pleasant. They listened to my needs and wants. Everyone from the receptionist to the service department were so pleasant. Thank you listened to my needs and wants. Everyone from the receptionist to the service department were so pleasant. Thank you More
by lpharr57
March 13, 2020
My 2020 explorer limited was not tested for functionality prior to being made available for sale to the public. A/C in op due to broken line and subsequent loss of refrigerant. prior to being made available for sale to the public. A/C in op due to broken line and subsequent loss of refrigerant. More
by two_six
Employees Worked With
Kenneth Carter, Debbie Sprabeary, MIKE RODRIQUEZ, Dillon Love
March 13, 2020
Service was good and fast just getting more expensive every time. Don’t seem to be getting any more coupons like before. Just saying. Like the fast service though. every time. Don’t seem to be getting any more coupons like before. Just saying. Like the fast service though. More
by Smiz 14
Employees Worked With
March 13, 2020
Great service experience Came in with an issue and left it. Service called and advised that they could not replicate the issue. Came back to pick up truck and the issue I wa Came in with an issue and left it. Service called and advised that they could not replicate the issue. Came back to pick up truck and the issue I was having was working. It happens. More
by chris
Employees Worked With
Dillon Love
March 12, 2020
awesome Good service, friendly and prompt. Took car of the issue same day. Great communication with us and we were very please with the results. We will be ba Good service, friendly and prompt. Took car of the issue same day. Great communication with us and we were very please with the results. We will be back More
by jimf3
Employees Worked With
Carrie Cross
March 12, 2020
Great People everyone we dealt with at this dealership were great, it was quick and easy to purchase the vehicle. I already knew what I wanted - and that is exactl everyone we dealt with at this dealership were great, it was quick and easy to purchase the vehicle. I already knew what I wanted - and that is exactly what I purchased. thank you. More
by DEBY2
March 12, 2020
Love this Dealership!! This was my 4th vehicle purchase from Bill Utter Ford and as usual they were simply amazing! Roberto and Toronto took care of us in a timely manner a This was my 4th vehicle purchase from Bill Utter Ford and as usual they were simply amazing! Roberto and Toronto took care of us in a timely manner and provide the best customer service!! More
by ewarharral
March 12, 2020
Great sales team and knowledgeable. I needed a truck that day and they had me in and out with no issue. Very satisfied and highly recommend this dealership day and they had me in and out with no issue. Very satisfied and highly recommend this dealership More
by RYANP_EASLEY
